UPS has designated January 6, 2016, National Returns Day when it expects customers to ship more than a million packages back to retailers on that day alone. Not exactly a holiday for merchants to celebrate. By the end of the Read more
Sellers identified a bug on Etsy’s mobile app that prevents shop owners from uploading photos via Shop Update. An error displays with a message that the picture is too small. It’s interesting to note how many sellers rely on the Read more
After experiencing an account takeover of his PayPal account, security expert and blogger Brian Krebs said the incident demonstrates how most organizations are behind the times in keeping customer accounts safe. Most organizations, including many financial institutions, remain woefully behind Read more
Shipping carriers are warning of delays due to winter storms that hit portions of the United States. USPS said on Monday it was in recovery phase following the major winter storm that brought ice and snow to the Southwest. Post Read more
Amazon Prime helped the marketplace set records for its 21st holiday shopping season. More than three million members worldwide joined Prime during the third week of December alone, and over 200 million more items shipped for free with Prime this Read more
Dealing with packages that get damaged in shipping is part of the business of selling online, and with the rise in holiday orders and frantic pace of deliveries, it makes sense that claims would increase as well. But some eBay Read more
There was a time when online sellers would eagerly await eBay’s Christmas selling promotion designed to encourage sellers to keep listing new goods after the busy holiday-shopping period, but the tradition has died as free listings have become common. That Read more
While the U.S. Postal Service has taken some steps to improve its competitive position in the global market, the agency still takes a loss on inbound mail and small packages, which in turn puts small U.S. sellers at a competitive Read more
In the days before Christmas, sellers noticed Etsy listings were not showing up at all in Google Shopping. An Etsy moderator confirmed the problem on Christmas Day and returned to the discussion board thread the following day to report that the company Read more
eBay showed up at shopping malls around the country this weekend with a “Boxing Day” promotion tied to its Valet consignment program, generating a lot of free publicity for the company. eBay has used the “regifting” theme in other Christmas Read more
