eBay buyers are clamoring for the rewards owed them as part of the eBay Bucks loyalty program. A reader alerted us to the issue, telling us on Sunday night that eBay had not sent the certificates for eBay Bucks rewards Read more
UPS is calling Wednesday “National Returns Day,” while in the UK, Royal Mail is calling today “Mail-Back Monday.” Shipping carriers can barely catch their breath from a busy holiday shipping season when they’re inundated once again with some of the Read more
eBay sent an email to users on New Year’s Eve asking them to update their personal information, prompting users to worry about what might have prompted the mailing. Some recipients were unaware that it was a mass mailing since it Read more
Sellers identified a bug on Etsy’s mobile app that prevents shop owners from uploading photos via Shop Update. An error displays with a message that the picture is too small. It’s interesting to note how many sellers rely on the Read more
Amazon Prime helped the marketplace set records for its 21st holiday shopping season. More than three million members worldwide joined Prime during the third week of December alone, and over 200 million more items shipped for free with Prime this Read more
Dealing with packages that get damaged in shipping is part of the business of selling online, and with the rise in holiday orders and frantic pace of deliveries, it makes sense that claims would increase as well. But some eBay Read more
There was a time when online sellers would eagerly await eBay’s Christmas selling promotion designed to encourage sellers to keep listing new goods after the busy holiday-shopping period, but the tradition has died as free listings have become common. That Read more
In the days before Christmas, sellers noticed Etsy listings were not showing up at all in Google Shopping. An Etsy moderator confirmed the problem on Christmas Day and returned to the discussion board thread the following day to report that the company Read more
eBay showed up at shopping malls around the country this weekend with a “Boxing Day” promotion tied to its Valet consignment program, generating a lot of free publicity for the company. eBay has used the “regifting” theme in other Christmas Read more
eBay posted a holiday thank you message to sellers this week. An accompanying video featured Devin Wenig who took over as CEO in July after the company breakup. The gesture was reminiscent of an earlier time at eBay when Meg Read more
