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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Acquires Technology to Translate Seller Listings Globally

June 16, 2014September 4, 2017 Ina Steiner

eBay announced plans to acquire AppTek to help it translate its 650 million individual listings into multiple languages as pursues its cross-border strategy. Global expansion is a key priority for eBay, which said 20% of its transactions occur across borders, Read more

Marketplaces, NewseBay translations, International selling

PayPal Encourages Small Sellers to Expand Internationally

June 13, 2014September 4, 2017 Ina Steiner

PayPal launched a new website designed to educate small businesses on global selling. PayPal Passport provides country-specific guidance on seasonal sales peaks, including holidays and events; cultural customs, taboos and trends; currency exchange and fees; and customs procedures and taxes. Read more

News, PaymentsInternational selling, PayPal

eBay Tries Offering Boutique Experience for Fashion Shoppers

June 13, 2014September 4, 2017 Ina Steiner

Not since eBay Motors has eBay embraced a vertical with such enthusiasm as it has fashion, and now the latest evidence of eBay’s love affair with designers is evident. This week, the online marketplace launched eBay Designer Collective, a direct-to-consumer Read more

Marketplaces, NewseBay, eBay Fashion

Amazon Launches Prime Music, Another Perk of Prime Shipping

June 12, 2014September 4, 2017 Ina Steiner

The main reason for using Amazon Prime was for its “free” 2-day shipping (subscribers paid an annual fee of $79, now $99). But don’t call it Prime Shipping any more – Amazon Prime also includes video streaming (Prime Instant Video), Read more

Marketplaces, NewsAmazon Prime, Amazon Prime Music

An Interview with Alibaba’s 11 Main President Mike Effle

June 12, 2014September 4, 2017 Ina Steiner

We first broke the news about Alibaba’s new U.S. marketplace back in February, and for the first time, the company announced the availability of the site this week. We sat down for a quick chat with 11 Main President and Read more

Marketplaces, News11Main, Alibaba, Mike Effle

PayPal Launches New Reporting for Businesses and Will Share Big Data

June 11, 2014September 4, 2017 Ina Steiner

For a company that’s been around since the 1990’s and services many millions of businesses, PayPal’s business reporting was “lacking,” to say the least. Last fall it launched a beta version of a new user experience for its business sellers, Read more

News, PaymentsPayPal

Internet Retailer Conference Kicks Off with Exhibit-Hall Reception

June 11, 2014September 4, 2017 Ina Steiner

Over 600 companies set up shop in the 250,000 square-foot exhibit hall of the 10th annual Internet Retailer conference in Chicago on June 10th. Show organizers expect 10,000 attendees over the course of the 3-day conference, and the welcome reception Read more

News, Selling ToolsIRCE

eBay Scales Back Same-Day Delivery Service

June 11, 2014September 4, 2017 Ina Steiner

eBay denied it was closing down eBay Now after a report surfaced in an online publication, but it is scaling back its efforts to offer a same-day delivery service. The news comes four months after eBay CEO John Donahoe downplayed the service Read more

Marketplaces, NewseBay, Same day delivery

Etsy Test Shows Hiding Shipping Doesn’t Help Sales, Keeps Testing

June 10, 2014September 4, 2017 Ina Steiner

Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more

Marketplaces, News, ShippingEtsy shipping, Etsy tests

Etsy Denies It Pointed Finger at eBay over Account Hijackings

June 10, 2014September 4, 2017 Ina Steiner

Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more

Marketplaces, News, Security and Fraud IssuesAccount takeovers, eBay, Etsy

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