Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Survey Asks eBay Sellers about Mandatory Managed Returns

August 18, 2014September 2, 2017 Ina Steiner

EcommerceBytes is surveying eBay sellers to see if they plan to keep their return policies the same once eBay’s new Managed Returns policy takes effect for all sellers by next year’s holiday shopping season. Sellers who wish to offer their Read more

Amazon to Open Fifth Fulfillment Center in California

August 15, 2014September 2, 2017 Ina Steiner

Amazon will open a fifth California fulfillment center, it announced on Thursday. It will use the new center to ship large items such as big-screen televisions and kayaks. The new 700,000 square-foot fulfillment center will be located in Redlands, California. Read more

Yahoo Launches Next-Generation Stores Platform

August 15, 2014September 2, 2017 Ina Steiner

Yahoo showed its commitment to ecommerce on Thursday by launching what it calls a “completely reimagined, next-generation” version of Yahoo Stores. The company is emphasizing how easy it is to set up a store, start accepting payments, and get found Read more

eBay Runs Free Listing Promotion through August 20th

August 15, 2014September 2, 2017 Ina Steiner

eBay is running a free listing promotion that kicked off on August 14th and runs through August 20th. However, it’s an invitation-only promotion and is not transferrable. Invited sellers can create up to 9,999 auction listings (and auctions with Buy Read more

Amazon Undercuts Rivals with New Credit Card Reader

August 14, 2014September 2, 2017 Ina Steiner

Amazon launched a new card reader called Amazon Local Register, similar to Square, PayPal Here, and several other such “point of sale” payment-processing services. But what is sure to grab the attention of retailers is its fees: for the next 16 Read more

eBay Updates User Agreement and Privacy Policy – Must Read

August 14, 2014September 2, 2017 Ina Steiner

eBay is updating its User Agreement and Money Back Guarantee (formerly known as Buyer Protection Policy), and it’s updating and renaming its Privacy Policy. It announced the changes on August 12th on the eBay Announcement Board. Many of the changes dovetail Read more

How Much Would You Pay for Google’s Same-Day Delivery?

August 13, 2014September 2, 2017 Ina Steiner

Google is one of a number of entities working on developing a same-day delivery service, and it recently surveyed users to find out how much they would be willing to pay for such a service. (Google is still not charging Read more

Etsy Launches New Search Test, Runs New-Seller Q-and-A

August 13, 2014September 2, 2017 Ina Steiner

Etsy launched another test of its search function on Tuesday, August 12th. In this latest test, which Etsy calls “experiments,” it will be testing new categories in Browse. It will also be making it easier to move from browse to Read more

eBay Suffers Outage for Some

August 13, 2014September 2, 2017 Ina Steiner

eBay UK suffered an outage on Tuesday, and some U.S. users also had problems accessing eBay.com. eBay UK posted on its announcement board at 10:16AM BST, “Due to a technical issue, some eBay customers may notice a problem with key Read more

eBay Fields Questions on 2014 Fall Seller Release

August 13, 2014September 2, 2017 Ina Steiner

eBay is fielding questions about its Fall Seller Release, announced on Tuesday, and it will broadcast a live Town Hall Meeting on Wednesday afternoon. eBay announced the Fall Seller Release on the eBay announcement board where there are links to more information, including Read more