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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Counsel Tackles Intellectual Property Rights for Sellers

July 4, 2014September 3, 2017 Ina Steiner

Etsy publishes a wealth of information for sellers in its Seller Handbook blog posts, and this week, it tackled copyrights and trademarks as they relate to Etsy shops. Interestingly enough, it called on one of its own sellers – who Read more

Marketplaces, NewsEtsy, Intellectual Property, Sarah Feingold

eBay Opts In All UK Sellers to In-Store Pickup Program

July 4, 2014September 3, 2017 Ina Steiner

eBay is expanding its in-store pickup program in the UK and is opting in all sellers. Click & Collect lets shoppers purchase from eBay UK sellers and pick up their goods at one of hundreds of brick-and-mortar stores belonging to Read more

Marketplaces, NewseBay Click and Collect, eBay UK

Facebook Invites PayPal’s Braintree to Help Mobile-App Startups

July 3, 2014September 3, 2017 Ina Steiner

Facebook invited Braintree as its sole payments provider powering the FbStart program. PayPal acquired Braintree last fall – it helps third-party companies including Fab and Uber add mobile payment capabilities to their services. Established companies in Silicon Valley encourage startups Read more

News, PaymentsBraintree, Facebook, Mobile apps

Seller Sues Amazon over Takedowns and Account Suspension

July 3, 2014September 3, 2017 Ina Steiner

It’s a fact of life that marketplace sellers receive takedown notices accusing them of violating a brand’s intellectual property (read: selling counterfeits). Some sellers claim that manufacturers and brands conduct their war against counterfeiters indiscriminately, catching good sellers along with Read more

Marketplaces, NewsAmazon lawsuit

Alibaba’s 11 Main Invites More Shoppers with Special Promotion

July 3, 2014September 3, 2017 Ina Steiner

Sellers who opened shops on 11Main.com and are anxiously awaiting buyers will be cheered to learn the company issued more invitations to shoppers on Tuesday. It’s also offering them an incentive to make their first purchase. 11Main.com remains invitation-only as Read more

Marketplaces, News11Main, Alibaba

Etsy Runs TV Ad in UK, Lets Sellers Tag Their Shops

July 2, 2014September 3, 2017 Ina Steiner

Etsy selected the UK market for its first ever TV ad, and in a clever marketing move, it’s letting sellers tag the video with their shop details and share it online. The ad, which can be viewed on YouTube, features over Read more

Marketplaces, NewsEtsy marketing

Bigcommerce Benefits as eBay Closes ProStores and Magento Go

July 2, 2014September 3, 2017 Ina Steiner

Online sellers using eBay’s store-hosting platforms must make some tough decisions after learning on Tuesday that the company would be closing ProStores and Magento Go. eBay is giving them 7 months before shutting down the services for good on February Read more

Marketplaces, NewsBigCommerce, Magento, Magento Go, ProStores

Buy Priority Mail Postage Online, or Face USPS Rate Hike

July 2, 2014September 3, 2017 Ina Steiner

The United States Postal Service wants to raise prices for its Priority Mail service when purchased at the Post Office, while lowering rates for those who print Priority Mail labels online. The service is extremely popular among lower- and medium-volume Read more

News, ShippingUSPS Rates

Will Shoppers Pay for Free Returns?

July 1, 2014September 3, 2017 Ina Steiner

Many people were skeptical when Amazon introduced its Prime Shipping program – would shoppers really pay an upfront cost ($79 at the time) to get free, fast shipping? Amazon proved a free-shipping membership program works. Now comes a membership program Read more

News, Trends and Shopping DataReturns

Google Shopping Issues New Merchant Feed Requirements

July 1, 2014September 3, 2017 Ina Steiner

Online merchants who advertise their products through Google must yet again adjust their product feeds to comply with new requirements. There are several changes, but one that may break the bank for some sellers is Google’s new “image quality recommendations.” Read more

News, Selling ToolsGoogle Merchant Center, Google PLAs

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