eBay promised to provide sellers with information about possible fee adjustments and protections after an incident left many buyers and sellers unable to sign in to their eBay accounts last Wednesday. eBay sent emails on Fridays to some sellers it identified as having been Read more
Etsy shoppers and sellers will have to get used to a new way of navigating the site after the marketplace launched new navigation and design throughout the site on Thursday. Some sellers were already posting about having difficulty accessing their Read more
The President of eBay Marketplaces indicated the company is still facing headwinds following a security breach earlier this year that led to it requiring customers to reset their passwords. Devin Wenig was speaking at a “fireside chat” at the Citi Read more
The longtime bearer of Amazon financial news will retire next year. Amazon issued a press release announcing Thomas J. Szkutak, Senior Vice President and Chief Financial Officer, will retire from the company in June 2015. The CFO said he looked Read more
Amazon is encouraging third-party merchants to offer free shipping – it turns out that what some sellers thought might be a test is actually a new shipping option it is offering to sellers. EcommerceBytes wrote about reports of the new Free Read more
This month, eBay UK is making local pickup a default option by rolling out Click & Collect on all eligible listings. This means buyers will be able to choose to pick up their item from one of over 650 Argos Read more
Severe technical issues marred the anniversary of the founding of eBay, which Pierre Omidyar called AuctionWeb when he launched the site on September 3, 1995. eBay had to cancel its scheduled community chat with users “due to technical issues with accessing eBay Read more
eBay hired the engineer who co-founded the Google Checkout payments initiative to be a Vice President of Engineering. Louis Perrochon was Engineering Lead on Google Checkout from 2004 – 2007, which, prior to launch was rumored to be a “PayPal Read more
Sellers have reported that Amazon is testing a new economy shipping option they can offer on their listings. (See update below.)Sellers began reporting a new message that appeared on August 19th offered to sellers with Professional selling plans. The Free Economy Read more
Many sellers are complaining that eBay’s new policy punishes them for “defects” incurred before eBay even had a defect policy. eBay promised a grace period (“special protection”) to alleviate the consequences for some sellers, though it does not help sellers Read more
