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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

BigCommerce and Amazon Webstore Top Best Storefronts

August 11, 2014September 2, 2017 Ina Steiner

EcommerceBytes announced the top-five services in the Sellers Choice for “Storefronts & Shopping Carts” in Sunday’s issue of the EcommerceBytes Update newsletter. BigCommerce came in as the most highly rated by readers, followed by Amazon Webstore. Rounding out the top Read more

News, Selling ToolsAmazon Webstore, BigCommerce, Sellers Choice storefronts

PayPal Responds to Report of Security Vulnerability

August 8, 2014September 2, 2017 Ina Steiner

A reader alerted us to a report of another security vulnerability on PayPal, saying he had tested the method described by a search-engine marketing services company located in Texas. “I saw your post last month about the security vulnerability that Read more

News, PaymentsPayPal security

eBay Changes Emails Sent to Buyers and Sellers

August 8, 2014September 2, 2017 Ina Steiner

Both eBay buyers and sellers have noticed big changes to the emails eBay sends them, and some of them called for eBay to bring back the old notices. They say by removing key information from the emails, eBay is making Read more

Marketplaces, NewseBay changes

Amazon Expands Same-Day Delivery to More Areas

August 7, 2014September 2, 2017 Ina Steiner

More shoppers can get same-day delivery as Amazon expands its service to more areas. Amazon issued a press release on Wednesday announcing it has expanded Same-Day Delivery for customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC Read more

Marketplaces, NewsAmazon Prime Same Day Delivery, Same day delivery

eBay Australia Big-Sunday Deals Hit Speed Bump

August 7, 2014September 2, 2017 Ina Steiner

eBay Australia runs “Big Sundays” promotions each week, including a series of 5-minute auctions of “big deals” during a 1-hour period on Sunday evenings. On Sunday, users reported technical issues that led to accessibility issues. “eBay have been hyping up Read more

Marketplaces, NewseBay Australia

Etsy Launches Wholesale Platform out of Beta

August 6, 2014September 2, 2017 Ina Steiner

Interested in marketing your Etsy goods to retailers at wholesale prices? The marketplace officially launched the Etsy Wholesale platform, which had been in beta testing for the past year and a half. But be aware of one major restriction – Read more

Marketplaces, NewsEtsy Wholesale

eBay Tries Coupon Marketing to Get Buyers Shopping Again

August 6, 2014September 2, 2017 Ina Steiner

eBay has been running coupon promotions to stimulate sales after its May password-reset put a crimp in sales. In June, we noted some of the coupons eBay was giving to users, including $20 coupons for many buyers. This month, some users received Read more

Marketplaces, NewseBay coupon promotion

eBay Accounts Breached through Live Chat Vulnerability

August 6, 2014September 2, 2017 Ina Steiner

eBay sellers in the UK are reporting a security breach that requires no hacking or programming skills whatsoever. In fact, it’s shockingly simple and potentially devastating to victims of anyone wanting to launch a malicious attack against them. On the Read more

Marketplaces, NewseBay data breach

Latest Etsy Tests Draw Ire from Sellers

August 5, 2014September 2, 2017 Ina Steiner

Etsy continues to run tests of various design and navigation changes, and sellers continue to object to some of the changes they and their buyers are being exposed to. Etsy has said it exposes only a small number of users Read more

Marketplaces, NewsEtsy tests

eBay UK Raises Fees for Casual Sellers of High-End Goods

August 5, 2014September 2, 2017 Ina Steiner

eBay is raising fees for private sellers in the UK who sell higher-priced goods. UK requires businesses to register as business sellers, so those users who list casually (as non-businesses) are called “private” sellers. Beginning September 2, 2014, eBay will Read more

Marketplaces, NewseBay fee change, eBay UK

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