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eBay Chief Technology Officer Resigns

eBay announced on Thursday its Chief Technology Officer Mark Carges was resigning to focus on a family matter. And while it has not named a replacement, it has hired someone to take over CTO duties for the Marketplaces part of the business, reporting to the head of Marketplaces rather than to eBay CEO John Donahoe.

Carges joined the eBay Inc. leadership team in September 2008, overseeing eBay Inc.’s platform strategy, as well as having overall responsibility for technology, software development and site operations for eBay.com.

The elephant in the room with Carges’ departure is the eBay security breach discovered in March and revealed in May. At the time we asked readers who should take the fall for the eBay security breach – 27.7% of readers said eBay CTO Mark Carges, though that was far less than the 87.4% of readers who said eBay CEO John Donahoe should take the fall.

The site has also been plagued by “technical issues.” Ironically, eBay’s search engine was bringing back zero results for some buyers and sellers searching for items on Thursday as they digested news of the CTO’s departure.

eBay did not mention the cyber attack and resulting data breach in its farewell post on the eBay Stories blog. Instead, it praised Carges’ contributions. “From overhauling search, and steering upgrades to the eBay Enterprise technology portfolio, to accelerating innovation through a number of strategic acquisitions, Mark has been instrumental to eBay’s success. Among his greatest contributions is his effort to develop eBay technologists, expand their career and increase eBay’s technology presence in India and China. Mark leaves eBay Inc. with a strong leadership team in place and a strong legacy that positions eBay Inc. as an innovative and strong company for future global growth. Mark will continue to serve on several boards, but he’ll be taking a step back from a full time operating role in order to prioritize time with his family.”

Carges earned $4.35 million in total compensation in 2013. eBay has yet to replace another top level executive, David Marcus, who resigned his post as PayPal President in June for a Vice President position at Facebook.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.