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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Eases Up on Extended Holiday Returns, with a Catch

October 28, 2014August 28, 2017 Ina Steiner

eBay exchanged a carrot for a stick when it comes to trying to force Top Rated Sellers to offer extended returns during the holidays. Rather than penalizing Top Rated Sellers by taking away their 20% discounts if they didn’t offer Read more

Marketplaces, NewseBay returns

Should the USPS Help Amazon Deliver Groceries?

October 27, 2014August 28, 2017 Ina Steiner

Amazon is working with the USPS, offering it a variety of innovative services, including same-day delivery and Sunday delivery. The Postal Regulatory Commission (PRC) has now granted the Postal Service permission to test a new grocery-delivery service called Customized Delivery, Read more

Marketplaces, News, ShippingAmazon groceries, USPS Amazon

Helping Sellers in the Offline World Is Part of Etsy’s Vision

October 27, 2014August 28, 2017 Ina Steiner

Etsy believes it can help give shoppers at street fairs and shows confidence to hand over their credit cards to sellers with the help of the Etsy brand. The company believes that’s good for both itself and its sellers, and Read more

Marketplaces, NewsEtsy

eBay Promo Lets Sellers List 10 Thousand Listings in 5 Days

October 27, 2014August 28, 2017 Ina Steiner

eBay is running a free-listing promotion that kicked off on Saturday and runs through October 29, 2014, but as is often the case these days, it’s by invitation only. eBay UK is also running a promotion but for private (casual) Read more

Marketplaces, NewseBay Promotion

Analyst Chides Amazon over Q3 Performance

October 24, 2014August 28, 2017 Ina Steiner

Amazon grew third-quarter sales 20% to $20.58 billion, making eBay Marketplace’s 7% growth seem anemic by comparison. But Amazon stayed humble thanks to what the Wall Street Journal called its largest quarterly loss in 14 years. The company reported a net loss Read more

Marketplaces, NewsAmazon financials

Etsy Extends Into the Real World with Its Own Card Reader

October 24, 2014August 28, 2017 Ina Steiner

Etsy launched a payments card reader to let its sellers accept credit and debit card payments processed in person at offline venues such as flea markets and craft shows. It can also record cash sales. But make no mistake – Read more

Marketplaces, News, PaymentsEtsy Payments

eBay Surprise Fee Hike Impacts Some Sellers

October 24, 2014August 28, 2017 Ina Steiner

eBay is raising fees by raising the maximum commission on high-value goods and through changes to its automatic relist feature. The reason given: “At eBay, we monitor our rates, and periodically make adjustments to them.” The changes take effect on Read more

Marketplaces, NewseBay fee change

Rakuten Global Branding Continues with UK Marketplace Launch

October 23, 2014August 28, 2017 Ina Steiner

Rakuten officially launched its marketplace Rakuten.co.uk in the UK on Wednesday. A spokesperson told EcommerceBytes the new marketplace currently features products from UK merchants, but Rakuten plans to bolster the international marketplace over the next 12 months by inviting merchants from across Read more

Marketplaces, NewsRakuten

Etsy Search Bug Is Now a Known Issue

October 23, 2014August 28, 2017 Ina Steiner

Etsy has acknowledged a problem users are having with its search engine, a problem we described a week ago in this EcommerceBytes Blog post. After entering a search term on Etsy, users find that one shop dominates the search results. One Read more

Marketplaces, NewsEtsy glitch, Etsy search

US Postal Service Publishes Christmas Mail-By Dates

October 23, 2014August 28, 2017 Ina Steiner

The USPS has published its “Mail-By” dates. To ensure that holiday mail and packages are delivered in time for Christmas (December 25, 2014), the Postal Service recommends the following mailing and shipping deadlines: Dec. 2: First-Class Mail International Dec. 2: Read more

News, ShippingPostal holiday dates

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