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Amazon Adds UK Post Offices as Pickup Option for Shoppers

Amazon is expanding its package pickup delivery option in the UK. Shoppers can now pick up their Amazon orders at one of over 10,500 Post Office branches through the Royal Mail’s Local Collect, the UK’s largest “click and collect” network.

Local Collect is a partnership between Royal Mail and Post Office and is one of a range of initiatives by the recently privatized mail service to improve flexibility and provide more options for people to receive items they have ordered online.

The partnership between Local Collect and Amazon is significant for Amazon, as 99% of the population lives within three miles of a Post Office branch.

Royal Mail recently predicted Amazon’s own delivery network would reduce the annual rate of growth of parcel services in the UK by between 1-2% for approximately two years.

The postal pickup points join existing Amazon Pickup Locations including Amazon Lockers, Collect+ stores, and over 500 newsagents and convenience stores through the “Pass My Parcel” service, which is a collaboration with newspaper and magazine distributor Smiths News.

The new partnership with Royal Mail brings Amazon pickup points across the UK to more than 16,000.

Amazon customers select their preferred Pickup Location during checkout at Amazon.co.uk and then present identification at the Post Office branch to receive their parcel. Delivery to Post Offices branches is free for Amazon Prime members. Customers who are not Prime members will be charged First Class delivery rates.

All parcels must be picked up within 18 days, otherwise the package will be returned to Amazon for a refund.

Royal Mail recently noted¬†that competition from Amazon’s distribution network and other delivery services was already negatively impacting its revenue.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.