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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Encourages Auction Listings with Latest Seller Promo

January 12, 2015August 25, 2017 Ina Steiner

eBay is encouraging sellers to run auctions with a new listing promotion, but it’s not open to all sellers. The invitation-only promotion lets recipients list up to 500 auction listings and pay no insertion fees. Invited sellers should note they Read more

Marketplaces, NewseBay Promotion

Vote for Best Marketplace in 2015 Sellers Choice Awards

January 12, 2015August 25, 2017 Ina Steiner

It’s time to vote for the best online marketplace in the 6th annual Sellers Choice Awards and open up about the strengths and weaknesses of each venue on which you sell. EcommerceBytes opened voting on January 10th for the annual Read more

News, Trends and Shopping DataSellers Choice 2015

eBay UK Moves Community Link and Changes Header

January 9, 2015August 25, 2017 Ina Steiner

eBay UK is rolling out changes to the header layout and functionality. The Community link currently found at the top right-hand side of the page will move to the footer, a move that confused some users in the U.S. when eBay Read more

Marketplaces, NewseBay UK

Final comScore Tally: Holiday Sales up 15 Percent

January 9, 2015August 25, 2017 Ina Steiner

The 2014 online holiday shopping season was very strong overall, according to research firm comScore, with a 15% increase in spending. “Spending slightly exceeded our fairly optimistic forecast heading into the season,” said comScore chairman emeritus Gian Fulgoni in the Read more

News, Trends and Shopping DataHoliday shopping 2014

Maynard Webb Opens Up About eBay Meltdown

January 9, 2015August 25, 2017 Ina Steiner

June marks the 15th anniversary of a 22-hour site outage that nearly ended eBay as a company. CEO Meg Whitman managed the short-term crisis, but it was a wakeup call that led her to hire Maynard Webb. Now, Webb is Read more

Marketplaces, NewseBay outage, Maynard Webb

Why It Pays to Be Honest with Product Reviews

January 8, 2015August 25, 2017 Ina Steiner

Reviews from customers may seem like the domain of merchants and marketplaces, but cases involving Yelp offer a reminder that regulators and lawyers may get involved when things get messy. This week, reviews site Yelp announced that the Federal Trade Read more

News, Tax and Legal IssuesFTC, Product reviews, Yelp

Life Gets Easier for Merchants on Bonanza

January 8, 2015August 25, 2017 Ina Steiner

Life just got easier for sellers who operate multiple storefronts on Bonanza. The online marketplace launched a new tool that permits Bonanza sellers to transfer their Bonanza items from one booth (as stores are called) to another. Sellers must first Read more

Marketplaces, NewsBonanza

USPS Sees 18 Percent Growth in Holiday Deliveries

January 7, 2015August 25, 2017 Ina Steiner

The U.S. Postal Service delivered 524 million packages in December, 18% higher than last year and exceeding its holiday delivery projections. It also broke a record for the most packages delivered in a single day in its history when on Read more

News, ShippingUSPS financials

eBay Adds ‘Social’ Executive to Its Board of Directors

January 7, 2015August 25, 2017 Ina Steiner

Despite the fact eBay will be splitting itself in two in a matter of months, it named a new director to its board. Bonnie Hammer, Chairman of NBCUniversal Cable Entertainment, joined eBay Inc.’s Board of Directors on Tuesday as an Read more

Marketplaces, NewsBonnie Hammer, eBay board of directors

Shipping Carriers Predict Millions of Returns

January 6, 2015August 25, 2017 Ina Steiner

When we checked in with shipping carriers to learn how the holiday season was overall (see, Checking in with UPS and FedEx on Holiday Deliveries, they reminded us the busy season wasn’t over for them. As UPS explained, there’s two reasons Read more

News, Trends and Shopping DataReturns

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