The U.S. Postal Service delivered 524 million packages in December, 18% higher than last year and exceeding its holiday delivery projections. It also broke a record for the most packages delivered in a single day in its history when on December 22, it delivered more than 28 million packages.
This year Sunday delivery was added during the holidays to keep the mail moving – more than 20 million packages were delivered on the five Sundays prior to Christmas, and an additional 118,000 packages were delivered Christmas Day. The USPS noted that the package delivery record was set while also delivering approximately 463 million pieces of mail.
And the busy season isn’t over – the agency anticipates holiday volume through January as consumers use the mail to return holiday gifts.
It used Tuesday’s announcement to remind merchants they could take advantage of several return services, including Priority Mail Returns Service, to help customers make their returns easier. “Consumers with gifts to return can pack items in Priority Mail packaging, which comes with insurance and tracking, and is available free at Post Offices or online,” it said.
Postmaster General Patrick Donahoe said, “The volume this holiday season demonstrates that retailers and consumers increasingly are turning to the Postal Service to deliver their packages. We know how much our customers count on us to make sure cards, letters and gifts make it home, and I’m proud that we delivered on our promise.”
He also commended the dedication and resolve of postal employees.