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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

PayPal Is Behind Missing Payments on Etsy

May 14, 2015August 18, 2017 Ina Steiner

Etsy passed along a message from PayPal in a discussion thread about missing payments from sellers’ accounts. PayPal said the problem was resolved, but refused to disclose if the problem was on its end. For well over a week, some Read more

Marketplaces, News, PaymentsEtsy, PayPal

US Postal Workers Protest USPS Service Cuts

May 13, 2015August 18, 2017 Ina Steiner

Postal workers in the U.S. will hold protests around the nation on May 14, a week before their contract with the USPS expires on May 20th. In a press release from the APWU (American Postal Workers Union), the union says Read more

News, ShippingUS Postal Service, USPS

Head of Google Shopping Departs

May 13, 2015August 18, 2017 Ina Steiner

The head of Google Shopping has left the company, his new employer revealed on Monday. Sameer Samat has been named President of Jawbone, a maker of consumer technology and wearable devices. Samat had been Vice President of Product Management at Read more

Marketplaces, NewsGoogle, Google Shopping

eBay Announces Investor Relations Reorganization

May 13, 2015August 18, 2017 Ina Steiner

eBay management has a formidable task as the corporation prepares to split into two separate companies. Imagine the head of every corporate-level department trying to decide where they and each of their employees should go – eBay or PayPal. (This Read more

Marketplaces, NewseBay, eBay Investor Relations

USPS Hammered on Late and Undeliverable Mail

May 12, 2015August 18, 2017 Ina Steiner

The USPS has touted its efforts to cut costs, but it’s also getting hammered on the issue of slow and undeliverable mail. A bipartisan group of senators told Postmaster General Megan Brennan that slow mail delivery and poor service was Read more

News, ShippingUS Postal Service, USPS

Amazon Adds Fulfillment Center in New Jersey

May 12, 2015August 18, 2017 Ina Steiner

Amazon is planning to open a new fulfillment center in New Jersey. The 1 million square-foot fulfillment center will be located in Carteret, bringing Amazon’s total footprint in New Jersey to more than 2.5 million-square-feet. Amazon went into the New Read more

Marketplaces, NewsAmazon, Amazon FBA

Amazon to Migrate All Sellers to New Manage Inventory Page

May 12, 2015August 18, 2017 Ina Steiner

Amazon is moving sellers to its new Manage Inventory page that had been in beta testing. Sellers can try the new page now (there’s a “try it now” button on the current page). The permanent migration for all sellers will Read more

Marketplaces, NewsAmazon

Counterfeits Could Impact Etsy Growth, Says Analyst

May 12, 2015August 18, 2017 Ina Steiner

Etsy is receiving a lot of attention today, but not in a good way. A new Wall Street report called into question the ability of the Etsy to deal with the problem of fakes and trademark infringement. Counterfeits are a Read more

Marketplaces, NewsCounterfeits, Etsy

eBay Says Two-Way Feedback Is Not on the Table

May 12, 2015August 18, 2017 Ina Steiner

Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager has made it clear that Read more

Marketplaces, NewseBay, eBay feedback

USPS Package Volume Up 14 Percent as Losses Continue

May 11, 2015August 18, 2017 Ina Steiner

The US Postal Service ended its last quarter with a 1.3% rise in operating revenue driven by a 14.4% growth in shipping and package volume. However, the agency suffered a net loss of $1.5 billion, much of it due to Read more

News, ShippingUS Postal Service, USPS

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