Etsy is making some changes to its search algorithm that it uses to determine the order that listings are displayed when shoppers are searching for items. Going forward, Etsy will factor in seller performance metrics such as positive reviews and Read more
eBay plays an unwitting role in triangulation fraud, according to security expert and blogger Brian Krebs, who warns that sellers should be wary of shoppers who ask to send their orders to a different address from their billing address. This Read more
Online retailers are getting into the holiday spirit, and many are using “Black Friday” as a much broader term than originally conceived by their brick-and-mortar brethren. Case in point: Amazon, which just launched a Black Friday Deals store that offers deals now Read more
Users are reporting massive problems with eBay’s website, particularly sellers. While not a hard outage, various features needed by sellers to complete tasks are unusable. EcommerceBytes noticed a rash of problems being reported on Monday, with matters only getting worse Read more
Sellers who signed up to participate in a new pilot program can now try it out. eBay officially opened the Returns Resolution Pilot program on Tuesday after announcing it as part of the Fall Seller Update changes. The new pilot Read more
Etsy grew Gross Merchandise Sales (GMS) 21.7% in the third quarter year-over-year to $568.8 million driven by growth in active buyers and sellers. The company reported a net loss of $6.9 million compared with a $6.3 million net loss in Read more
eBay completed the previously announced sale of its enterprise unit. The new owners paid $925 million and have further separated the unit into four distinct businesses. Enterprise Operations & Enterprise Technology Services is owned by Sterling Partners. The Magento Commerce Read more
PayPal is running a holiday television ad campaign in the UK with the theme, “Check out before they know it.” The TV ads emphasize the ease of shopping on smartphones and tablets using PayPal to pay for their holiday gifts. Read more
eBay launched its new holiday marketing campaign on Monday. The “Wish Bigger” campaign includes a new holiday hub at eBay.com/holidays that displays links to featured deals in such groupings as Holiday Entertaining, Holiday Dressing, and Laptops & Tablets, as well specific items Read more
eBay sent invitations to an exclusive group of sellers last week, inviting them to participate in a “returns resolution” pilot program, which was revealed as part of the Fall Seller Update. eBay spokesperson Karen Crocker Snell told EcommerceBytes last month that participating Read more
