Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Temporarily Suspends Google Shopping Ads

December 28, 2015August 2, 2017 Ina Steiner

In the days before Christmas, sellers noticed Etsy listings were not showing up at all in Google Shopping. An Etsy moderator confirmed the problem on Christmas Day and returned to the discussion board thread the following day to report that the company Read more

eBay Lures People Back to Site with Shopping Mall Stations

December 28, 2015August 2, 2017 Ina Steiner

eBay showed up at shopping malls around the country this weekend with a “Boxing Day” promotion tied to its Valet consignment program, generating a lot of free publicity for the company. eBay has used the “regifting” theme in other Christmas Read more

eBay Sends a Holiday Message to Sellers

December 25, 2015August 2, 2017 Ina Steiner

eBay posted a holiday thank you message to sellers this week. An accompanying video featured Devin Wenig who took over as CEO in July after the company breakup. The gesture was reminiscent of an earlier time at eBay when Meg Read more

Are eBay Sellers Tax Cheats?

December 24, 2015August 2, 2017 Ina Steiner

There’s long been a perception that eBay and online sellers are tax cheats, and the call to do something about the problem is gaining steam in the UK. Its version of the IRS, called HM Revenue & Customs (HMRC), wants Read more

Reports of Delays at FedEx – One Day Left to Get Orders Delivered

December 24, 2015August 2, 2017 Ina Steiner

A distraught reader sent an email to EcommerceBytes on Wednesday complaining about an online order that was taking a long time to get to him – and an article in the Wall Street Journal indicates he’s not alone. “Here is Read more

What You Need to Know about Etsy Payments and Disbursements

December 24, 2015August 2, 2017 Ina Steiner

Etsy issued two important reminders to sellers this week. One message deals with how it will disburse payments to sellers during the holidays (expect delays), the other is a reminder about a new policy involving PayPal and Etsy’s payment processing Read more

Shipping Delays? What Shipping Delays? Carrier Confidence Continues

December 23, 2015August 2, 2017 Ina Steiner

Three days before Christmas Day, the three major US shipping carriers were upbeat about getting packages into the hands of shoppers in time for the holiday. USPS spokesperson Sarah Ninivaggi said on Tuesday that the Postal Service was currently seeing Read more

Amazon Promotes Package Pickup Lockers in UK

December 23, 2015August 2, 2017 Ina Steiner

Amazon is bringing awareness of its delivery lockers to the masses by running a contest in the run-up to Christmas. We’ve been writing about the package pickup trend since it started picking up steam in 2011 – that’s where retailers Read more

Give eBay a Piece of Your Mind about the New Seller Hub

December 23, 2015August 2, 2017 Ina Steiner

What do you think of eBay’s new Seller Hub that was announced as part of the Fall 2015 Seller Release? David Bernstein wants to know. The Senior Product Manager at eBay who is focused on improving the selling experience for Read more

Amazon Workers on Strike in Germany

December 22, 2015August 2, 2017 Ina Steiner

Amazon warehouse workers in Germany are going on strike as part of a long-running dispute over pay and conditions, according to Reuters. In September, Amazon workers in Germany went on strike in six of eight major shipping locations. On Facebook, the union posted a Read more