Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Predicts an ‘Okay’ Holiday Season

November 18, 2015August 2, 2017 Ina Steiner

It will be an okay holiday selling season, CEO Devin Wenig said last week when asked about the health of the global and US consumer. “It feels like growth is pretty good, we haven’t really seen a break in trend Read more

Reaching Amazon Prime Customers without FBA

November 18, 2015August 2, 2017 Ina Steiner

One of the biggest advantages of using Fulfillment By Amazon (FBA) is to get better exposure on Amazon.com, but now, Amazon is allowing non-FBA sellers to make their products available to Prime members as “Prime eligible.” Amazon spokesperson Erik Fairleigh Read more

Yahoo Stores Transitions to Aabaco with Some Speed Bumps

November 17, 2015August 2, 2017 Ina Steiner

Merchants who host their ecommerce storefronts using Yahoo Stores are dealing with the ramifications of the spinoff of Yahoo Small Business from Yahoo. On November 15th, Yahoo officially rebranded Yahoo Small Business to Aabaco Small Business and moved to the website AabacoSmallBusiness.com, Read more

Experts Tell Sellers to Get Ready for USPS Rate Hike

November 17, 2015August 2, 2017 Ina Steiner

Shipping experts say sellers should start preparing immediately for the USPS rate hike that will take effect on January 17, 2016. The Postal Regulatory Commission (PRC) gave the Postal Service the greenlight on Friday for rates that will go up Read more

eBay Adds Extended Warranties to Seller Listings

November 17, 2015August 2, 2017 Ina Steiner

An eBay seller was shocked to learn this week that eBay was offering her customers an extended service plan for her jewelry products. An eBay customer service representative told her the program rolled out on October 27, 2015 in order Read more

Amazon Offers Discount on Prime Membership in UK

November 16, 2015August 2, 2017 Ina Steiner

Amazon is offering a discount on Prime membership in the UK. The sale meant to attract new members of the free-shipping program kicked off on Sunday and runs through Wednesday, November 18th, offering a 20-pound savings for UK shoppers. Amazon Read more

Police Almost Raid eBay Seller over Mistake by UPS

November 16, 2015August 2, 2017 Ina Steiner

Police nearly raided the house of an eBay seller thanks to the victim of a lost package. And UPS is getting publicly shamed over its handling of the original shipment that led to the misunderstanding. The initial transaction had nothing Read more

Sellers Say January USPS Rate Hike Threatens Their Business Model

November 16, 2015August 3, 2017 Ina Steiner

One of the biggest fans of the US Postal Service is uncertain whether he can continue to use it once new rates for parcels go into effect in 2 months. Mitch Goldstone, CEO of ScanMyPhotos in Irvine, California, credits the flat rate Read more

eBay Experiences Global Outage Saturday Morning

November 16, 2015August 3, 2017 Ina Steiner

eBay experienced a network connectivity issue in one of its data centers for over 8 hours beginning early Saturday morning that made the site unusable. The company said it would automatically credit fees for listings that were scheduled to end Read more

Ecommerce News Roundup: Creepy eBay Ads, Inventory Buildup, and More

November 13, 2015August 3, 2017 Ina Steiner

People complain that online ads are getting creepy in that they follow them around or seem to know a lot about them. eBay has rolled out a tool for advertisers that could add to the “creepiness” factor of the ads Read more