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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Fields Questions about Impending Seller Standards

January 25, 2016July 27, 2017 Ina Steiner

With the clock ticking, eBay reminded sellers of new seller performance standards that are taking effect and fielded a question-and-answer session on its discussion boards on Thursday. On sellers’ minds are shipping tracking issues, delivery deadlines, and returns, On February Read more

Marketplaces, NewseBay seller standards

UK Etailer on Amazon Shopping List?

January 22, 2016July 27, 2017 Ina Steiner

Amazon may be mulling a move to acquire the online-only grocery retailer Ocado to give its own grocery business in the UK a boost. We turned to Keith Anderson, Vice President of Strategy and Insight for ecommerce analytics solution Profitero, to Read more

Marketplaces, NewsAmazon UK, Keith Anderson, Ocado, Profitero

Sellers Quiz eBay Shipping Team on USPS Rates and Wrinkles

January 22, 2016July 29, 2017 Ina Steiner

eBay held a live-chat session to answer sellers’ questions about the new USPS shipping rates that went into effect on Sunday. The discussion revealed several wrinkles in eBay’s implementation of the new rates into its online-postage printing system, as well Read more

Marketplaces, News, ShippingeBay, USPS Rates

Sellers with Sticker Shock Get Surprise from Stamps.com

January 21, 2016July 27, 2017 Ina Steiner

Online sellers who ship lightweight items via First Class Package Service got sticker shock when they went to print postage this week. The USPS rate change that took effect on Sunday saw a 27 percent increase in commercial rates for FCPS items Read more

News, ShippingStamps.com, USPS Rates

Some Sellers See ‘Catastrophic’ Rise in International Shipping

January 21, 2016July 27, 2017 Ina Steiner

Online sellers who rely on the USPS to ship packages to international customers saw a big rate increase overall with Sunday’s postal rate changes. Joseph Amalfitano of global shipping provider Globegistics said the latest rate increase could be catastrophic to the global Read more

News, ShippingPostal rate increase

Online Selling Trends 2016: Mobile Opportunities

January 21, 2016July 27, 2017 Ina Steiner

More people will sell secondhand items online this year because of the ease of mobile apps, according to Suzanne Wouk, founder of SnapPost. 2016 will be the year of mobile ecommerce, eventually eclipsing web commerce, according to GoDaddy executive Steven Read more

News, Trends and Shopping DataGoDaddy, Mobile commerce, Neil Waterhouse, SnapPost, Steven Aldrich, Suzanne Wouk

What eBay and PayPal CEOs Are Selling in a Post-Breakup World

January 21, 2016July 29, 2017 Ina Steiner

eBay and PayPal CEOs were positive about their respective companies’ outlook at the World Economic Forum meeting in Davos this week, where they were surrounded by fear and pessimism due to economic conditions and concern over oil prices. It’s always Read more

Marketplaces, NewseBay, eBay breakup, PayPal

Amazon Powers Appliance Commerce to Reduce Shopping Drudgery

January 20, 2016July 29, 2017 Ina Steiner

The machines and appliances in our homes and at our jobs will soon be doing some of the online shopping for us, and Amazon is at the forefront of the movement to take the drudgery out of replenishing frequently-ordered supplies. Read more

Marketplaces, NewsAmazon

Etsy Invites Sellers to Post a Video to Appeal to Shoppers

January 20, 2016July 29, 2017 Ina Steiner

Etsy is providing tools to help sellers upload videos featuring themselves as a way to make shoppers feel more comfortable buying from them. With Etsy’s new Shop video feature, you can upload a video about you and your Etsy Shop Read more

Marketplaces, NewsEtsy, Video commerce

Etsy Creates Seller Advisory Board to Provide Input

January 20, 2016July 29, 2017 Ina Steiner

Etsy has created a Seller Advisory Board comprised of 15 sellers to provide it with input about challenges they face and to play a key role in shaping the way future decisions are made. The company put out a call Read more

Marketplaces, NewsEtsy

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