Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Runs Promo to Attract Business Buyers

January 6, 2016July 29, 2017 Ina Steiner

Amazon is running a promotion to attract companies to sign up for its Amazon Business program. The Amazon Back to Businesspromotion offers deals on business products and office supplies. Under the promotion, Amazon Business customers will receive exclusive 20% discounts on Read more

Amazon Touts Seller Services in New Release

January 6, 2016July 29, 2017 Ina Steiner

Amazon issued a press release on Tuesday touting new services it introduced for sellers in the last year. It started off by citing some impressive numbers about the contribution sellers made to sales on Amazon, opening with the revelation that Read more

Sellers in Spotlight as Amazon Reveals Performance Metrics

January 6, 2016July 29, 2017 Ina Steiner

For many years, third-party merchants on Amazon accounted for about 30% of the units sold. Now that figure is approaching 50%, but paradoxically, many sellers are more dependent on Amazon than ever. Amazon is famous for being tight-lipped, but it Read more

eBay Sellers Get Surprise Gift Cards

January 6, 2016July 29, 2017 Ina Steiner

eBay sellers spent 3 days speculating about why the marketplace had given out gift cards to some sellers. A discussion thread began with a seller posting, “Did anyone else get a gift card from eBay? It says “Thank you for Read more

Etsy Advises Sellers to Use Health Insurance Broker

January 5, 2016July 29, 2017 Ina Steiner

Etsy sent an email reminding sellers about its partnership with Stride Health, which it had first announced in November. In Monday’s email, Etsy wrote, “keep in mind that the deadline to enroll for health insurance is January 31.” It’s important Read more

Buyers Continue to Have Problems with eBay Bucks

January 5, 2016July 29, 2017 Ina Steiner

Things got worse before they got better for some eBay buyers trying to redeem loyalty rewards. The problem began when eBay failed to email certificates to members of its eBay Bucks loyalty program on Sunday, January 3rd, as had been promised in Read more

eBay Glitch Strikes Important Shopping Feature

January 5, 2016July 29, 2017 Ina Steiner

eBay shoppers rely on Saved Searches to keep track of items they’re interested in and to get alerts when an item they’re looking for shows up for sale. So when there are problems with Saved Searches, shoppers become understandably upset. Read more

Webinar Helps Sellers Get Ready for USPS Rate Hike

January 5, 2016July 29, 2017 Ina Steiner

Are you ready for the postal rate hike coming in 2 weeks? Postage solutions provide Endicia is holding a webinar this month to help online sellers and business shippers understand what’s changing. Endicia explains the purpose of the webinar: “On Read more

EcommerceBytes Opens Nominations for Sellers Choice Awards

January 4, 2016July 29, 2017 Ina Steiner

Each year, online sellers get to turn the tables and rate the marketplaces on which they sell. Nominations are now open for the 2016 Sellers Choice Awards. Let us know your top 5 picks by quickly filling out the nomination Read more

eBay AU Angers Shoppers By Ending Discount Early

January 4, 2016July 29, 2017 Ina Steiner

eBay kicked off a promotion on December 29th to entice Australian buyers to spend $150 through the end of 2015, but it ended the sale a day early, causing an outcry among shoppers who had yet to take advantage of Read more