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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Enters into Strategic Relationship with BigCommerce

April 8, 2016July 23, 2017 Ina Steiner

eBay is furthering its ties with BigCommerce, an ecommerce platform for small sellers wanting to easily set up their own store. When eBay killed off its own store-hosting solutions ProStores and Magento Go in 2015, eBay had recommended Bigcommerce as an alternative. Read more

Marketplaces, NewsBigCommerce, eBay

eBay to Make Seller Feedback Searchable

April 8, 2016July 23, 2017 Ina Steiner

eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as far back as March 28, Read more

Marketplaces, NewseBay feedback

Google Requires Product Identifiers by May 16

April 7, 2016July 24, 2017 Ina Steiner

Online sellers who want their products to appear on Google Shopping must advertise through the Product Listing Ads program and are required to send a feed containing detailed information about their products. Google has always encouraged sellers to include robust Read more

News, Selling ToolsGoogle

Amazon CEO Opens Up about Marketplace Initiatives

April 7, 2016July 23, 2017 Ina Steiner

Amazon CEO Jeff Bezos opened up about some Marketplace initiatives in a letter to shareholders where he seemed more open than usual, discussing the company culture and its willingness to embrace failure. For many years, Amazon has reported having about Read more

Marketplaces, NewsAmazon, Jeff Bezos

eBay Competes with Sellers by Offering Shipping Supplies

April 7, 2016July 23, 2017 Ina Steiner

In a rare move, eBay will compete against its own sellers, and, while it’s in a narrow niche – shipping supplies – it raised concerns among sellers when eBay announced the news as part of its Spring Seller Update this Read more

Marketplaces, NewseBay shipping supplies

Etsy Gets into the Store Hosting Business

April 6, 2016July 23, 2017 Ina Steiner

Etsy CEO Chad Dickerson made it clear to Wall Street that he was looking to Seller Services to help monetize the site now that Etsy is a public company, and on Tuesday, announced a new offering that puts it in Read more

Marketplaces, NewsEtsy Pattern

Will eBay Ban of Active Content Affect Your Listings?

April 6, 2016July 23, 2017 Ina Steiner

eBay will ban active content, including JavaScript, Flash, plug-ins and form actions, which sellers use to enhance their listings and to power widgets, but also comes with some security issues, as we’ve previously reported. In October 2014, eBay defended its use Read more

Marketplaces, NewseBay active content

Can Product Reviews Help eBay Catch Up to Amazon?

April 6, 2016July 23, 2017 Ina Steiner

Amazon product reviews have become a big draw to attract shoppers to its site, and eBay has been making a more concerted effort to have its own product reviews become more robust. It announced Tuesday it will expand its recently Read more

Marketplaces, NewseBay product reviews

eBay Fee Changes Are Part of 2016 Spring Seller Update

April 5, 2016July 23, 2017 Ina Steiner

eBay is raising fees for Store owners and for optional features for items priced over $150, it revealed as part of its 2016 Spring Seller Update. It’s also making some major policy changes including a ban on active content that Read more

Marketplaces, NewseBay fees, eBay Seller Update

Business Sellers Can Participate in Latest eBay UK Promo

April 5, 2016July 23, 2017 Ina Steiner

eBay UK is running a promotion, and this time business sellers can participate. However, it’s by invitation only, and sellers must activate the promotion. Invited sellers can list up to 50,000 fixed-price listings on eBay UK and pay no insertion Read more

Marketplaces, NewseBay Promotion, eBay UK

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