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Woolworths Will Ship eBay Items for Sellers

eBay is working on ways to make selling on its marketplace more attractive to casual sellers looking for ease-of-use, and on Friday, it announced a new test in Australia to try to take the pain out of shipping.

eBay sellers in Australia can choose to drop off their packages at a local Woolworths supermarket, which will ship the package via CouriersPlease on sellers’ behalf. The “Parcel Drop-Off” service is a pilot program the companies are testing at five Woolworths locations.

“The service is priced to compete with traditional shipping methods and takes away the hassle of working out postage costs and only being able to post parcels during business hours,” according to the announcement.

Sellers can drop their parcels off 7 days a week; CouriersPlease pick up daily, Monday through Friday.

The program is a twist on an existing collaboration between eBay and Woolworths called Click and Collect in which buyers can choose to pickup their packages at Woolworths and Big W stores in Australia.

In a press announcement about the new pilot program, Tom Windeyer, Head of Marketplace at Woolworths said, “To date, over 200,000 customers have picked up their eBay parcels in our stores, giving them a more convenient and easy shopping experience. Parcel Drop-Off is just another way we are able to help our customers with convenient solutions that suit their individual lifestyles.”

According to the website, sellers must package the item themselves. For a small package weighing up to 500 g and measuring 22cm x 33.5cm, the service costs $7. A medium sized package (up to 3 kg) costs $11.50, while a large package weighing up to 5 kg costs $13.

It appears sellers must pay for the service when dropping off their parcels at one of the 5 participating stores; we sent an email to eBay Australia asking whether sellers could charge buyers shipping in their listings.

Shippers are subject to the terms of use of CouriersPlease, found on the CouriersPlease.com.au website.

You can learn more about the drop-off service on the eBay Australia website.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.