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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Surveys Business Sellers

August 24, 2016July 20, 2017 Ina Steiner

eBay is surveying business sellers in Canada on issues ranging from international trade to rival selling channels. The company told sellers it would review aggregate results internally and said it might share results outside the company as well. eBay started Read more

Marketplaces, NewseBay, eBay survey

PayPal Hops on Cardless Cash Bandwagon

August 23, 2016July 20, 2017 Ina Steiner

PayPal paved the way when it came to online transactions, but it clearly wants to be everywhere consumers are – and the ATM is one of those places. On Monday, it announced FIS would use technology from PayPal subsidiary Paydiant Read more

News, PaymentsPaydiant, PayPal

Bonanza Marketplace Launches Top Rated Seller Program

August 23, 2016July 20, 2017 Ina Steiner

Bonanza launched a new Top Rated Seller program to instill confidence in buyers and reward sellers who help foster an environment of trust, the online marketplace announced last week. Bonanza will display the Top Rated Seller badge in several places Read more

Marketplaces, NewsBonanza

eBay Search Is a Testing Ground for Data Scientists

August 23, 2016July 20, 2017 Ina Steiner

eBay is using technology to try and figure out what shoppers want, and it is reordering search results pages as it attempts to strike a balance between relevance and great deals, auctions and Buy It Now, and individual sellers and Read more

Marketplaces, NewseBay, eBay Search

Amazon Seeks Women, Couch Potatoes, and Car Shoppers

August 22, 2016July 20, 2017 Ina Steiner

In today’s Amazon News Brief for August 22, 2016: Amazon is seeking women business owners, couch-potatoes, and car shoppers, and what brands should know about its private-label initiatives. First up: Seattle Times takes a look at the recent Amazon Women’s Entrepreneur Conference. Read more

Marketplaces, NewsAmazon

Could China’s Alipay Pose Threat to PayPal?

August 22, 2016July 20, 2017 Ina Steiner

China’s Alipay payment service has partnered with Ingenico Group as part of an initiative designed to bring Alipay to European retailers. The idea is for European retailers to be able to cater to Chinese tourists so they can conveniently pay Read more

News, PaymentsAlipay, PayPal

eBay UK Tries Making Buying and Selling Easier

August 22, 2016July 20, 2017 Ina Steiner

eBay continues to try and attract consumer sellers, and in the UK, it’s launching new services as part of that strategy, including eBay Local. The service is designed to help bring buyers and sellers together locally by enabling local search. Read more

Marketplaces, NewseBay UK

Amazon Tests a Paid Customer Support Model

August 22, 2016July 20, 2017 Ina Steiner

Amazon is testing a paid customer support model. For small sellers, it may sound ridiculously expensive at $400/month, but for larger merchants, that may be a small price to pay for help to resolve problems that impact their business. Amazon Read more

Marketplaces, NewsAmazon, Amazon customer support

Why eBay Anchor Stores May Be Worth Another Look

August 22, 2016July 20, 2017 Ina Steiner

Lynn Dralle is excited about eBay Stores – specifically, the highest level eBay Anchor Store – thanks to the perks she receives through the paid subscription program. That became clear during a recent phone conversation, so she agreed to tell Read more

Marketplaces, NewseBay, eBay Stores

Login to PayPal App with a Literal Touch of Your Finger

August 19, 2016July 20, 2017 Ina Steiner

PayPal updated its mobile app which now allows customers to login to Android devices with fingerprint authentication. The new biometric login applies to devices using the Android Marshmallow operating system, such as the Nexus 5X, Nexus 6P and Samsung Galaxy Read more

News, PaymentsPayPal, PayPal app

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