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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay UK Runs Promos but Business Sellers Left Out Again

October 3, 2016July 18, 2017 Ina Steiner

eBay is running several promotions for sellers in the UK, but as usual, it is excluding business sellers from the promotions. In this promotion that kicked off on Sunday, eBay is giving invited sellers up to 100 free listings – and is Read more

Marketplaces, NewseBay Promotion, eBay UK

PayPal Promotes Seven Top Executives

October 3, 2016July 18, 2017 Ina Steiner

PayPal CEO Dan Schulman has promoted seven executives and boasted of some accomplishments since the split with eBay last summer that he attributed to the company’s exceptional leadership. “In the past 14 months, we’ve strengthened our core technology platform, built Read more

News, PaymentsEcommerce executives, PayPal

eBay Warning Email Offends Sellers

September 30, 2016July 18, 2017 Ina Steiner

eBay sent a letter to some sellers this week warning them it had detected a possible policy violation, and it concerned and annoyed recipients of the email. The subject line of the email was titled “Attention: “Offers to buy or Read more

Marketplaces, NewseBay, eBay crackdown

eBay Sellers Gain More Control over Improper Returns

September 30, 2016July 18, 2017 Ina Steiner

A year after eBay launched a pilot program to give sellers more control over dealing with returns from “bad buyers,” it’s expanding the program to include many more sellers. The Returns Resolution pilot gives participants broader options in dealing with Read more

Marketplaces, NewseBay, Returns

Holiday Shopping 2016 Has Begun

September 29, 2016July 18, 2017 Ina Steiner

If you’re in retail, you can’t avoid hearing about the holiday shopping season. Etsy, always a good source of tips and suggestions, has begun advising sellers to prepare. PayPal has said September 30th kicks off the shopping season. And a recent report Read more

News, Trends and Shopping DataHoliday Shopping, Holiday shopping 2016

eBay Appeals to Value Shoppers with Valet Listings

September 29, 2016July 18, 2017 Ina Steiner

You may be used to seeing eBay promote the Valet program to shoppers, encouraging them to sell their unwanted items through the consignment program. But now eBay is encouraging shoppers to buy items that are for sale through the program. Here’s an example of Read more

Marketplaces, NewsConsignment sales, eBay, eBay Valet

eBay Touts Its Global Shipping Program

September 28, 2016July 18, 2017 Ina Steiner

eBay said 27% of its listings are available through its Global Shipping Program (GSP). And citing statistics from last year, eBay said sellers can get a big boost in sales thanks to the program. “Approximately 16% of sellers who enrolled Read more

Marketplaces, NewseBay, eBay Global Shipping Program

Sellers Should Heed Regulatory Actions against Amazon

September 27, 2016July 18, 2017 Ina Steiner

Amazon is in trouble again for shipping dangerous goods, this time in the UK, and there’s a lesson there for all sellers, even if they aren’t shipping lithium batteries. Amazon was fined this month 65,000 pounds for breaching dangerous goods Read more

Marketplaces, News, Tax and Legal IssuesAmazon, Regulations

Another Scam Online Sellers Must Worry About

September 26, 2016July 18, 2017 Ina Steiner

This story from the Delaware State News is cause for concern – hopefully it’s not the beginning of a trend. A woman noticed her mail stopped arriving – turns out someone filed a change of address from her home in Read more

News, Security and Fraud IssuesFraud

Yahoo Reveals Breach – Does It Impact Yahoo Stores?

September 23, 2016July 18, 2017 Ina Steiner

Yahoo announced on Thursday that certain user account information was stolen from the company’s network in late 2014 “by what we believe is a state-sponsored actor.” “Based on the ongoing investigation, Yahoo believes that information associated with at least 500 Read more

Marketplaces, News, Security and Fraud Issuessecurity breach, Yahoo, Yahoo breach

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