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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Provides Details About Its Back to School Campaign

September 1, 2017 Ina Steiner
eBay

eBay partnered with two celebrities as part of a back-to-school marketing campaign. Actress and model Olivia Culpo and professional basketball star Karl-Anthony Towns share their curated collections of “shoppable must-haves” at eBay.com/BackToCollege. Items include tech gear, dorm decor, and more. Read more

Marketplaces, NewseBay marketing

China Ships 31 Billion Parcels in 2016, US Ships 13 Billion

August 31, 2017 Ina Steiner
Pitney Bowes

Pitney Bowes published its second annual Parcel Shipping Index, revealing 48% growth in parcel volume globally since 2014, with no sign of slowing down thanks to ecommerce. The report reveals that while China shipped 31 billion parcels in 2016 compared Read more

News, PaymentsInternational shipping, Pitney Bowes

Etsy Redesigns Listing Page

August 30, 2017August 31, 2017 Ina Steiner
Etsy

Etsy rolled out a new listing page design that abbreviates long descriptions in order to display reviews and policies more prominently (right below item descriptions). You can find sellers discussing the change on this thread on the Etsy discussion boards Read more

Marketplaces, NewsEtsy changes, Etsy listing page design

PayPal Credit Card Puts Cashback into PayPal Balance

August 30, 2017 Ina Steiner
PayPal

PayPal has launched a new credit card that gives 2% cash back on purchases. The Cash Rewards go into users’ PayPal balance and can be used however the account holder wishes. There is no annual cash back limit, no minimum Read more

Marketplaces, NewsPayPal credit card, Synchrony Financial1 Comment

eBay Uses Community and AI to Power New Questions Feature

August 29, 2017 Ina Steiner
eBay

eBay informed sellers about a new feature earlier this month called Questions & Answers, explaining that sometimes shoppers need a little more information before making a purchase decision. Today eBay announced the new feature broadly through a post by Senior Read more

Marketplaces, NewsAI, eBay Questions and Answers1 Comment

USPS to Merge Consumer Mail Management Tools

August 29, 2017 Ina Steiner
USPS logo

The USPS will combine the My USPS and Informed Delivery platforms in September, offering consumers the ability to interact with their incoming mail and packages in one dashboard. Informed Delivery provides residential consumers with digital previews of their incoming mail, Read more

News, ShippingMy USPS, USPS Informed Delivery

eBay Motors ‘Rents’ Online Repair Manuals

August 29, 2017 Ina Steiner
eBay Motors

eBay Motors launched Online Repair Manuals for Parts and Accessories. Shoppers who purchase a part or accessory for their vehicle can choose to pay an extra fee to access an online repair manual for either 14 days, 90 days or a Read more

Marketplaces, NewseBay Motors, eBay Online Repair Manuals1 Comment

Monday Updates on eBay Seller Hub

August 28, 2017 Ina Steiner
eBay Seller Hub

Sellers in the US were taken by surprise when eBay rolled out Seller Hub to their accounts last week. There has yet to be a response from eBay to the outcry, but on Monday, eBay Australia gave their sellers a Read more

Marketplaces, News, Selling ToolseBay glitch, eBay Seller Hub2 Comments

Amazon to Open Second Fulfillment Center in Oregon

August 28, 2017 Ina Steiner
Amazon

Amazon will open a second fulfillment center in Oregon, where it currently operates a sortation center and Prime Now hub. In June, it announced plans for a facility in Troutdale, and on Monday it announced plans to open one in Read more

Marketplaces, NewsAmazon FC1 Comment

Senator Lindsey Graham Visits eBay Headquarters

August 28, 2017 Ina Steiner
eBay CEO Devin Wenig and Senator Lindsey Graham

It’s no secret eBay lobbies Congress on matters such as online sales tax and global trade issues, and the company recently hosted Senator Lindsey Graham at its headquarters in California. The Senator met with CEO Devin Wenig and the head Read more

Marketplaces, News, Tax and Legal IssuesDevin Wenig, eBay Government Relations, Senator Lindsey Graham

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