eBay Motors launched Online Repair Manuals for Parts and Accessories. Shoppers who purchase a part or accessory for their vehicle can choose to pay an extra fee to access an online repair manual for either 14 days, 90 days or a full year. Once purchased, eBay emails the shopper an access code.
The move is a win-win for eBay – it provides shoppers with information that could make them more confident in buying parts, and it receives incremental revenue with the “add-on” purchase.
At eBay, we’re continually focused on building out unique experiences that enable our shoppers to find their version of perfect through simple, personalized, shopping experiences. This week, eBay Motors announced the availability of Online Repair Manuals, as an add-on purchase whenever a shopper buys a part or accessory on eBay.com.
Vehicle maintenance remains top-of-mind to drivers, as consumers continue to keep their cars for an average of 12 years. eBay shoppers will get access to Online Repair Manuals for over 80 percent of vehicles on the road. As one of the largest automotive marketplaces with some of the widest selection of new and used vehicles, parts and accessories, eBay Motors continues to expand its platform to develop end-to-end solutions. Coupled with the marketplace’s robust inventory and tailored experiences, eBay offers the best choice for buyers through a streamlined automotive shopping journey, all in one convenient destination.
“With Online Repair Manuals, we are taking the shopping experience one step further for our buyers by providing them with the parts and resources – including expert instructions – that can help shoppers make their rides an extension of their unique individuality and meet their needs,” said Todd Madeiros, Vice President of Parts & Accessories, eBay Motors. “With three parts or accessories sold on eBay every second, our end-to-end services offer huge value to our shoppers.”
Once purchased, Online Repair Manuals can be accessed easily via an access code delivered by email. And, because eBay Motors knows that each shopper’s personal journey is different, manuals can be owned for 14 days, 90 days or a full year. Combined with eBay’s Fitment technology, shoppers seamlessly browse compatible auto parts for their vehicle’s make and model. To shop eBay’s wide selection of Online Repair Manuals, visit ebay.com/motors.
The addition of Online Repair Manuals reflects how eBay continues to sharpen and innovate the automotive shopping experience. This new option follows a series of recent enhancements to the Motors platform, including an improved eBay Motors homepage and a partnership with TrueCar and the announcement of eBay’s tire installation services.
SOURCE: eBay Announcement