Sellers in the US were taken by surprise when eBay rolled out Seller Hub to their accounts last week. There has yet to be a response from eBay to the outcry, but on Monday, eBay Australia gave their sellers a warning that the changes would be coming to that marketplace in September, with no way to opt out.
An eBay moderator in the US also acknowledged a problem on Monday with Seller Hub displaying incorrect information. In response to a query about data showing zero sales, the moderator wrote: “Hey everyone, I have seen a few other members running into this, but I want to get as much detail to our tech teams as I can. If anyone on this thread has a screenshot of what they are seeing I will be happy to include this in my report!”
eBay Australia announcement follows:
Seller Hub becomes the single go-to destination for professional sellers***
Seller Hub is the place for professional sellers to manage their business on eBay. You’ll find marketing guidance and analytics insights that will help you to make informed decisions and grow your eBay sales. As we continue our efforts to make Seller Hub the one stop shop, from September 2017, professional sellers will no longer have the option to opt out.
Seller Hub has combined all of eBay’s seller tools into one location – from creating your listings to managing the returns process. It shows you valuable analytical information including traffic to your listings, number of views or watchers, and insightful recommendations.