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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Will Amazon Digital Day Benefit Online Merchants?

December 27, 2017December 23, 2017 Ina Steiner
Amazon Digital Day

Amazon is holding a major sale on digital content on Friday, December 29, 2017, as part of its Second Annual Digital Day. Last year, the 24-hour event was held on Friday, December 30, 2015, when Amazon advertised “get up to Read more

Marketplaces, NewsAmazon, Amazon Digital Day, Digital Content

Online Holiday Sales Grow 18 Percent with Late Season Rally

December 26, 2017December 26, 2017 Ina Steiner
Holiday shopping

Mastercard published SpendingPulse holiday data today showing that retail sales grew 4.9 percent, the largest year-over-year increase since 2011. Online sales grew 18.1 percent compared to last year, boosted by a late season rally. Interesting is the report’s findings that Read more

News, Trends and Shopping DataHoliday shopping 2017, Mastercard SpendingPulse

Amazon Merchants Sell One Billion Items Worldwide this Holiday

December 26, 2017December 26, 2017 Ina Steiner
Amazon

Amazon issued an after-Christmas press release – as always, it talked a lot about its services but was shy on details. Regarding third-party merchants and small businesses, Amazon revealed the following: “Customers shopped from hundreds of millions of products, including Read more

Marketplaces, NewsAmazon, Holiday shopping 2017

How to Cope with Holiday Returns

December 25, 2017December 23, 2017 Ina Steiner
shopping Returns

Merry Christmas, sellers. Now you can start gearing up for holiday returns! In fact, online sellers have already been seeing an increase in requests. We turned to some online shipping services for tips on how to cope with the inevitable Read more

News, ShippingKatie May, Krish Iyer, Rafael Zimberoff, Returns, ShippingEasy, Shiprush, ShipStation1 Comment

Bonanza Releases Android Mobile App for Sellers

December 23, 2017 Ina Steiner
Bonanza marketplace

Bonanza released its mobile app for sellers Version 2.0 for Android this month after having released the iOS app for iPhones in September. Sellers can use the selling apps to manage both orders and listings. Sellers can also create new Read more

Marketplaces, News, Selling ToolsBonanza, Bonanza mobile app

eBay Vice President Rob Hattrell Sends Christmas Message to UK Sellers

December 22, 2017December 22, 2017 Ina Steiner
eBay

The Vice President of eBay UK sent a Christmas email to sellers this week, but not glitch- or typo-free. “Mine nearly got deleted due to it coming from eBay Czech Republic,” wrote one seller on the eBay discussion boards. A Read more

Marketplaces, NewseBay UK, Rob Hattrell

USPS Lets Customers View Package Tracking via Email

December 21, 2017December 21, 2017 Ina Steiner
USPS logo

The US Postal Service lets customers digitally preview their mail (the physical kind) through its new Informed Delivery service, and today it announced that people can sign up for emails that include package tracking information. “More than seven million Informed Read more

News, ShippingShipping, Tracking, USPS, USPS Informed Delivery1 Comment

eBay Shipping News for Canadian and UK Sellers

December 21, 2017December 21, 2017 Ina Steiner
eBay

eBay has shipping-related news for Canadian and UK sellers this week. Canada Post is extending a discount it provided to eBay sellers for light parcels. And in the UK, rates for eBay Delivery Powered by Shutl are going up in Read more

News, ShippingCanada Post, eBay Canada, eBay UK, Shipping, Shutl

BigCommerce Adds Visa Checkout as Payment Option

December 20, 2017 Ina Steiner
BigCommerce

BigCommerce is now allowing merchants to offer Visa Checkout on their stores. The integration allows customers who are enrolled in Visa Checkout to use pre-stored payment details and address information to complete a purchase on BigCommerce stores on desktop, tablet Read more

News, Payments, Selling ToolsBigCommerce, Payments, Visa Checkout

Former eBay Marketplaces Head Hal Lawton Swipes Key Executive

December 20, 2017 Ina Steiner
eBay

The former head of eBay Marketplaces Hal Lawton has swiped a key eBay executive, hiring her away from his former employer to join him at Macy’s. Jill Ramsey will report directly to Lawton, who left eBay unexpectedly this year to Read more

Marketplaces, NewseBay brain drain, eBay executives, Hal Lawton, Jill Ramsey, Macy's

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