Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Fashion Shoppers Use eBay Image Search at Stores

December 18, 2017 Ina Steiner

eBay said fashion was the most popular category for shoppers using its new image search feature during the holiday season. Because shoppers were twice as likely to take a photo in the app than to upload a photo from their Read more

Amazon Tempts Procrastinators by Extending Christmas Shipping Deadline

December 15, 2017 Ina Steiner

Amazon extended its free-shipping deadline to Saturday, December 16, 2017. While members of its Prime program continue to have fast and free shipping options through December 24, non-Prime members now have until Saturday to order millions of eligible items (on Read more

eBay to Turn Off Tool that Helps Sellers with Browser Security Compliance

December 15, 2017 Ina Steiner

eBay told sellers it will turn off the tool that helps them determine if their listings are compliant with its browser security requirements. eBay cuts off descriptions in listings that are not compliant with its new HTTPS security requirement. eBay Read more

eBay CEO Devin Wenig Turns to Facebook to Give Thanks

December 15, 2017 Ina Steiner

eBay CEO Devin Wenig wrote a series of posts on Facebook to thank eBay customers and employees, charities, communities, sellers and merchants, media, and financial analysts. He wished them happy holidays and told them to expect big things from eBay Read more

Amazon Releases UK Trends Report

December 15, 2017December 15, 2017 Ina Steiner

Amazon released its annual UK trends report this week, recapping some of its initiatives in 2017. It also revealed some bestselling products in a wide range of categories, bringing home just how diverse its offerings have become, from its video Read more

Etsy to Offer 24/7 Phone Support Next Year

December 14, 2017 Ina Steiner

Etsy CEO Josh Silverman said the company has been investing in customer service and announced it has just expanded phone support hours. For years users have urged the marketplace to provide phone support especially in cases involving payments and disbursements, Read more

Target to Acquire Same-Day Delivery Platform Shipt

December 14, 2017 Ina Steiner

By the 2018 holiday season, Target will offer same-day delivery in every major market across the country, it said on Wednesday when it announced its plans to acquire Shipt, which works with leading retailers and local stores to deliver groceries. Read more

Etsy Turns to Google to Host Its Infrastructure

December 14, 2017 Ina Steiner

Etsy announced it will use Google Cloud Platform to power its marketplace. Etsy CEO Josh Silverman has been making big moves to streamline the business since he took over from Chad Dickerson in May. Silverman chose not to turn to Read more

eBay to Acquire Terapeak to Boost Seller Hub Functionality

December 13, 2017December 13, 2017 Ina Steiner

eBay will acquire ecommerce analytics firm Terapeak and will integrate its supply, demand, and pricing data into eBay’s new Seller Hub portal. Online sellers use Terapeak data to evaluate pricing, sourcing opportunities, market trends, and product behavior across regions and Read more

Amazon Tells Christmas Shoppers There Is Plenty of Time to Order Presents

December 13, 2017December 13, 2017 Ina Steiner

Christmas Eve is only 11 days away and falls on a Sunday this year, but that’s no problem for Amazon shoppers, the company said in a press release on Wednesday. It urged shoppers to “try Prime for free for 30-days Read more