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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Surveys Sellers on Diversity

May 16, 2018 Ina Steiner
eBay

eBay is surveying sellers on the topic of diversity. The marketplace explained the Seller Diversity Questionnaire “is intended to gather demographic information that will allow us to better understand our broad range of sellers, your inventory, and your diverse business Read more

Marketplaces, NewsDiversity, eBay, eBay survey3 Comments

Amazon Accepts Cold Hard Cash via Coinstar Kiosks

May 15, 2018 Ina Steiner
Amazon Cash at Coinstar

Amazon users can now load up their account balance by adding cash at a Coinstar kiosk. Here’s the pitch to buyers: “Want to shop on Amazon.com without a credit or debit card? Now you can add cash to your Amazon Read more

Marketplaces, News, PaymentsAmazon Cash, Coinstar

Amazon Expands Logistics Network with Ohio Fulfillment Center

May 14, 2018 Ina Steiner
Amazon

Amazon will build another fulfillment center in Ohio, its sixth in the state. In addition to the centers currently operating in Etna and Obetz, Amazon will launch operations at previously announced fulfillment centers in North Randall and Monroe by the Read more

Marketplaces, News, ShippingAmazon, Amazon FC, Amazon logistics

PayPal UK Boasts of Small-Business Lending

May 14, 2018 Ina Steiner
PayPal

Norah Coelho, PayPal UK’s Director of Business Financing, took to the corporate blog last week to share the news of a milestone reached by its PayPal Working Capital program. PayPal launched the program in the UK in 2014 and has Read more

News, PaymentsPayPal, PayPal UK, PayPal Working Capital, Small business lending

Amazon Tweaks Feedback Policy for Late Deliveries

May 14, 2018 Ina Steiner
Amazon

Amazon gives US sellers a way to purchase and print shipping labels using Amazon Buy Shipping in Seller Central, and this month it launched a new policy to offer some protection for those who use the service. In a letter Read more

Marketplaces, News, ShippingAmazon, Amazon Buy Shipping, Amazon feedback removal policy, Shipping

eBay Mobile App: Tech Issues, Greater Connectivity

May 14, 2018 Ina Steiner
eBay Mobile

eBay buyers have experienced some technical issues using the eBay mobile app of late. eBay also announced recently it is working with new technology to make some improvements to the mobile experience. eBay buyers began complaining on May 3rd that Read more

Marketplaces, NewseBay glitch, eBay mobile app, Progressive Web Apps

eBay to Canadian Sellers: Prep for May 16th Campaign

May 13, 2018May 13, 2018 Ina Steiner
eBay

eBay is running a “Buy Canadian” campaign in Canada that launches on May 16, 2018. It sent an email to sellers alerting them so they can take advantage of the attention eBay is drawing to the site. “It’s a great Read more

Marketplaces, NewseBay Buy Canadian, eBay Canada, eBay marketing

From the Editor – May 13, 2018

May 12, 2018May 12, 2018 Ina Steiner
EcommerceBytes

It’s always interesting to compare the sales growth rates of the major marketplaces when they release them each quarter. eBay announced first-quarter earnings on April 25th – it grew Gross Merchandise Volume (the value of goods sold on its Marketplaces) Read more

News, Trends and Shopping DataAmazon, eBay, EBU, EBU 414, Etsy, Josh Silverman

Sellers Guide to eBay Guaranteed Delivery

May 12, 2018May 17, 2018 Ina Steiner
eBay Guaranteed Delivery

With the Guaranteed Delivery program, eBay is allowing shoppers to filter search results to show only items that offer guaranteed delivery within 3 days. That means sellers who don’t participate may get less visibility for their listings. During a webinar Read more

Marketplaces, News, ShippingeBay, eBay Guaranteed Delivery, EBU, EBU 414, Shipping

Happy Anniversary to the New Etsy and Its CEO

May 12, 2018May 12, 2018 Ina Steiner
Etsy CEO Josh SIlverman

It’s hard to believe that just one year-and-10-days ago, it was business as usual at Etsy under a CEO who had happily reigned for 6 years. But on May 2, 2017, the company’s Board of Directors abruptly turned things upside Read more

Marketplaces, NewsEBU, EBU 414, Etsy, Etsy Payments, Google Cloud Platform, Josh Silverman, Square, Zendesk5 Comments

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