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Mercari Selling App Launches Seller Badges


MercariMercari launched seller badges designed to give buyers an indication of seller reliability. The badges display information about sellers, including: how long they’ve been a member of the marketplace, if they ship items quickly, if they deliver as promised, and if they are responsive to messages.

The “Member Since” badge is permanent, but the other 3 badges can be earned and lost. Since smaller marketplaces have problems with sellers “setting it and forgetting it,” it helps ensure sellers keep their inventory availability up to date and keep them responsive to shoppers.

According to the marketplace: “At Mercari, you do not need to be a power seller with hundreds (or thousands) of reviews to be recognized. You just need to be reliable and responsive. Your progress is tracked as soon as you make your first sale.”

Currently seller badges only display in the Mercari mobile app on seller profile pages. Presumably Mercari will add them to its desktop version in the future.

Announcement follows:

Seller Badges have arrived
We want Mercari to be great for both buyers and sellers. The marketplace works best when sellers ship quickly, deliver their items as promised, and respond quickly to queries.

We’re introducing Seller Badges in our mobile app. They recognize sellers who are responsive and reliable. Sellers who play an essential role in building a thriving marketplace.

Member since 20XX: Simply register with Mercari.

Quick Shipper: Ship items quickly (within 24 hours).

Reliable: Delivers orders as promised. Does not cancel.

Fast Responder: Answer messages promptly.

Once you earn all 4 badges, keep up the good work. Lost a badge? Earn it back by being reliable and responsive. Seller Badges are visible on your profile page in the mobile app.

P.S. For now, you won’t be able to view your badges on the web.

SOURCE: Mercari announcement

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.