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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Growth Not a Fluke, GMV Grows 18% in Q1 2026

May 1, 2026May 1, 2026 Ina Steiner
eBay

eBay grew Gross Merchandise Volume 18%, year-over-year, to $22.2 billion in the first quarter of 2026, or up 14% on an FX-Neutral basis. Revenue grew 19% to $3.1 billion. The US accounted for 52% of GMV, international accounted for 48%. Read more

Marketplaces, NewseBay, eBay financials1 Comment

Amazon Calls Unit Growth in Q1 the Highest Since Tail End of Lockdowns

May 1, 2026May 1, 2026 Ina Steiner
Amazon

Amazon grew total sales 17% to $181.5 billion in the first quarter of 2026, year-over-year (or 15% FX-neutral). North America segment sales increased 12% year-over-year, international segment sales increased 19% year-over-year (or 11% excluding changes in foreign exchange rates). AWS Read more

Marketplaces, NewsAmazon Account Health Assurance, Amazon financials

Etsy Grew Sales 5.5% in Q1-2026, Services Revenue Grew 10.5%

April 30, 2026April 30, 2026 Ina Steiner
Etsy

Etsy Marketplace Gross Merchandise Sales grew 5.5% in the first quarter of 2026, year-over-year, to $2.5 billion (or 3.6% on a currency neutral basis), Etsy announced on Wednesday. Etsy said it provided standalone numbers for the Etsy Marketplace for comparison Read more

Marketplaces, NewsDepop, Etsy, Etsy financials, Reverb2 Comments

Tools Step up to Help eBay Sellers after Demise of InkFrog

April 30, 2026May 13, 2026 Ina Steiner
eBay

eBay sellers who use inkFrog are in turmoil after learning on Wednesday that its owner Wix is shuttering the listing tool in June. Other companies are stepping into the breach with offers for inkFrog customers. (More about inkFrog’s demise on Read more

Marketplaces, News3Dsellers, eBay, Frooition, InkFrog, Listing tools, Payhelm, SixBit, Wix

Etsy Offers $5 Coupons to Reactivate Lapsed Buyers

April 28, 2026April 28, 2026 Ina Steiner
Etsy

Etsy has been sending lapsed buyers coupons that they can apply toward their next purchase. In July (2025), a seller reported on a Reddit thread that someone had received a “HEYAGAIN” coupon code to get $5 off a purchase in Read more

Marketplaces, NewsEtsy, Etsy coupons, Etsy funded promotion

Amazon Adds AI-Powered Chat to Audio-Shopping Feature

April 28, 2026April 28, 2026 Ina Steiner
Amazon

Amazon launched an audio “Hear the Highlights” shopping feature last year available through a button in the Amazon Shopping mobile app, and on Tuesday, it added a “Join the Chat” AI-powered feature to make the audio product summary experience “a Read more

Marketplaces, NewsAmazon, Amazon AI, Amazon Hear the Highlights, Amazon Join the Chat

Etsy Reverts Back to How It Used to Display Prices in UK

April 21, 2026April 21, 2026 Ina Steiner
Etsy

Etsy changed how it displayed prices in the UK in February but announced this week it was reverting back after hearing sellers’ concerns. In its original announcement, Etsy said the change to displaying price-plus-shipping would help sellers comply with the Read more

Marketplaces, NewsEtsy, Etsy prices, Etsy UK

Amazon Uses X-ray Scanners to Scrutinize Product Returns

April 21, 2026April 21, 2026 Ina Steiner
Amazon

Every wonder what happens to products returned by your customers? Amazon uses technology to check returns for functionality and safety, it said in a post on its corporate blog in Germany. It uses X-ray scanners, machine learning, drone cages, and Read more

Marketplaces, NewsAmazon, Amazon returns

Consumers and Small Sellers May Get Tariff Refunds from Shipping Carriers

April 20, 2026April 20, 2026 Ina Steiner
US Customs and Border Protection

US Customs and Border Protection launched a portal for processing IEEPA tariff refund requests on Monday for importers of record or their brokers. The move came after the Supreme Court ruling in February that struck down the IEEPA-related tariffs imposed Read more

News, Tax and Legal IssuesIEEPA tariffs, Tariffs, US Customs and Border Protection

USPS Inspector General Issues Alert on Counterfeit Postage

April 20, 2026April 20, 2026 Ina Steiner
USPS logo

The US Postal Service Inspector General issued a management alert on the problem of counterfeit postage on April 8, 2026. In the introduction of the heavily-redacted report, the Office of Inspector General (OIG) stated: “This management alert presents issues the Read more

News, ShippingCounterfeit postage, USPS5 Comments

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