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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Uses X-ray Scanners to Scrutinize Product Returns

April 21, 2026April 21, 2026 Ina Steiner
Amazon

Every wonder what happens to products returned by your customers? Amazon uses technology to check returns for functionality and safety, it said in a post on its corporate blog in Germany. It uses X-ray scanners, machine learning, drone cages, and Read more

Marketplaces, NewsAmazon, Amazon returns

Consumers and Small Sellers May Get Tariff Refunds from Shipping Carriers

April 20, 2026April 20, 2026 Ina Steiner
US Customs and Border Protection

US Customs and Border Protection launched a portal for processing IEEPA tariff refund requests on Monday for importers of record or their brokers. The move came after the Supreme Court ruling in February that struck down the IEEPA-related tariffs imposed Read more

News, Tax and Legal IssuesIEEPA tariffs, Tariffs, US Customs and Border Protection

USPS Inspector General Issues Alert on Counterfeit Postage

April 20, 2026April 20, 2026 Ina Steiner
USPS logo

The US Postal Service Inspector General issued a management alert on the problem of counterfeit postage on April 8, 2026. In the introduction of the heavily-redacted report, the Office of Inspector General (OIG) stated: “This management alert presents issues the Read more

News, ShippingCounterfeit postage, USPS5 Comments

Etsy Discloses Executive Compensation, Date of Annual Shareholder Meeting

April 17, 2026April 17, 2026 Ina Steiner
Etsy

Etsy will hold its annual shareholder meeting virtually on June 9, 2026. Shareholders will vote on a number of issues, including the reelection of former CEO Josh Silverman to the board of directors (as well as longtime director Fred Wilson Read more

Marketplaces, NewsEtsy, Etsy executive compensation, Etsy shareholder meeting

Amazon Delays Change that Would Contribute to Seller Cashflow Crunch

April 16, 2026April 16, 2026 Ina Steiner
Amazon

Amazon sellers began sharing an email on April 6 about a change to payments for Amazon Ads accounts that set off confusion and a threatened boycott of Amazon advertising. The email informed sellers that, “Beginning April 15, 2026, your advertising Read more

Marketplaces, NewsAmazon, Amazon Advertising, Amazon boycott, Amazon cashflow crunch

New UPS Labels Supplant the Need for Scans

April 15, 2026April 15, 2026 Ina Steiner
UPS shipping

What if you didn’t have to rely on shipping carriers to scan your packages when they take possession of your shipments? eBay, Etsy, and Amazon require sellers to prove they ship their orders on time, so news that UPS has Read more

News, ShippingAcceptance scans, RFID, RFID shipping labels, UPS

Japan Post Lifts Suspension of US-Bound Merchandise

April 13, 2026April 13, 2026 Ina Steiner
Shipping and logistics

A seller living in Japan alerted us to news that Japan Post will resume accepting merchandise destined for the USA after an 8-month suspension related to the US’s de minimis changes last August. However, senders will need to prepay the Read more

News, Shippingde minimis, Japan Post, Shipping

Amazon Upends Discount Pricing with New Reference Price Rule

April 8, 2026April 8, 2026 Ina Steiner
Amazon

Sale prices used to be easy for retailers to determine: take the Manufacturer’s Suggested Retail Price (MSRP), discount it, and advertise the discount percentage and sale price. But pricing is not so clearcut anymore, and this month, Amazon is making Read more

Marketplaces, NewsAmazon, Amazon pricing, Amazon Reference Price, Rufus

Etsy Doubles Number of Humans Reviewing Purchase Protection Cases

April 8, 2026April 8, 2026 Ina Steiner
Etsy

Etsy is nearly doubling the number of humans reviewing Purchase Protection cases as it rolls out changes to the program. The marketplace told sellers it’s making the changes “to give you clearer expectations about how the program works, while improving Read more

Marketplaces, NewsEtsy, Etsy Purchase Protection

USPS to Retain Bulk of Amazon Package Business, Reuters Reports

April 6, 2026April 6, 2026 Ina Steiner
USPS logo

Amazon and USPS reached a deal in which USPS will retain 80% of Amazon’s package business, according to Reuters, which published the following statement from Amazon on Monday: “We’re pleased to have reached a new agreement with USPS that furthers Read more

News, ShippingAmazon, USPS, USPS Amazon1 Comment

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