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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Adds Compliance Tools and Ad Controls in May Seller Update

May 21, 2026May 21, 2026 Ina Steiner
eBay

eBay’s May 2026 Seller Update includes new resources for sellers and a new feature for those who advertise on eBay with Promoted Listing campaigns. A new Issue Resolution Center helps sellers find issues that impact their ability to sell and Read more

Marketplaces, NewseBay, eBay Advertising, eBay compliance, eBay regulatory guide

eBay Announces 3-Week Postage Rate Change

May 19, 2026May 19, 2026 Ina Steiner
eBay

eBay announced a puzzling rate change for USPS Ground Advantage shipments for shipping labels purchased through its platform through what is known as eBay Labels. It’s puzzling because the rate change is in effect for only 3 weeks, and because Read more

Marketplaces, NewseBay, eBay shipping labels, USPS, USPS Connect eCommerce1 Comment

Amazon Sued for Failing to Refund Consumers

May 18, 2026May 18, 2026 Ina Steiner
Amazon

Two people sued Amazon alleging that the company has not refunded customers for the higher prices it charged them because of IEEPA tariffs. “Amazon is now legally entitled to recover those costs in full from the federal government,” according to Read more

Marketplaces, NewsAmazon, Amazon lawsuit, IEEPA tariffs, Tariffs

Amazon Changes How It Computes Customer Service Metric

May 14, 2026May 14, 2026 Ina Steiner
Amazon

Amazon changed how it measures buyer satisfaction with sellers’ customer service last month, it announced this week. Instead of surveying customers about their satisfaction with a Yes/No question, it will use a 1-to-5 satisfaction scale. The change impacts self-ship sellers Read more

Marketplaces, NewsAmazon, Amazon buyer dissatisfaction rate

eBay Rejects GameStop’s Unwanted Advances

May 13, 2026May 13, 2026 Ina Steiner
eBay

eBay was firm and not polite in rejecting GameStop’s unwanted advances after the smaller company made an unsolicited, non-binding proposal to acquire 100% of eBay. In a letter on May 12, 2026, eBay Chairperson of the Board Paul Pressler told Read more

Marketplaces, NewseBay, Gamestop, Ryan Cohen

The Amazon FBA Perk You May Not Know About

May 13, 2026May 14, 2026 Ina Steiner
Amazon

Amazon offers a perk to sellers who use its fulfillment services, one they may not know about; but for anyone who has ever encountered the problem of products going missing upon arrival at Amazon fulfillment centers, they probably wish the Read more

Marketplaces, NewsAmazon, Amazon FBA, Missing FBA inventory

eBay Publishes Directory of Partner Tools and Services

May 9, 2026May 9, 2026 Ina Steiner
eBay

eBay published a new directory of approved third-party providers that offer “tools and services that can help streamline listings, shipping, advertising, logistics, and more.” The timing suggests it may be related to the pending closure of eBay listing tool inkFrog, Read more

Marketplaces, News, Selling ToolseBay, eBay tools

Amazon Opens Its Logistics Network to Everyone, Including Lands’ End

May 7, 2026May 8, 2026 Ina Steiner
Amazon

Amazon Supply Chain Services – with the forgettable acronym “ASCS” – now offers third-party companies the entire range of its logistics services including freight, distribution, fulfillment, and – significantly – parcel shipping solutions. “Any business can now move, store, and Read more

Marketplaces, NewsAmazon, Amazon ASCS, Amazon logistics

Etsy Runs ‘Extra Perk Promo’ through Mother’s Day

May 5, 2026May 5, 2026 Ina Steiner
Etsy

Etsy runs targeted promotions as part of its marketing and loyalty efforts, and this month it’s running an Extra Perk Promotion: Spend $45+ by May 11 and get a $5 Etsy credit for a future order. (Mother’s Day falls on Read more

Marketplaces, NewsEtsy, Etsy Extra Perk promotion, Etsy promotion

GameStop Bids for eBay: Touts Retail Stores and Cost-Cutting Ability

May 4, 2026May 4, 2026 Ina Steiner
eBay

GameStop, “the world’s largest retail gaming and trade-in destination for Xbox, PlayStation, and Nintendo games, systems, consoles & accessories,” offered to buy 100% of eBay, it announced in a press release on Sunday evening. Sellers who had learned of the Read more

Marketplaces, NewseBay, Gamestop, Ryan Cohen3 Comments

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