Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay UK Says It’s Cracking Down on Abusive Buyers

October 21, 2019October 21, 2019 Ina Steiner

eBay UK announced on Monday it was updating its Money Back Guarantee and Abusive Buyer policy. It appears to be a reminder of the pending changes it announced on September 4, 2019, as part of the eBay UK Fall Seller Read more

Stamps.com Now Offers Sellers UPS Shipping Options

October 21, 2019October 21, 2019 Ina Steiner

Online sellers who rely on Stamps.com to manage shipping now have a choice beyond USPS postage. Stamps.com is opening its platform to USPS rival UPS. Stamps.com had made big news in February when its CEO Ken McBride said he no Read more

PayPal Launches Small-Business Loans in Canada

October 21, 2019October 21, 2019 Ina Steiner

PayPal launched its small-business lending program in Canada, it announced on Monday. “This will enable small business owners to easily access loans of $5,000 to $100,000 at competitive prices,” it stated. It’s inviting a subset of PayPal merchants to apply, Read more

Amazon Means Business and Wants B2B Sellers to Join In

October 21, 2019October 21, 2019 Ina Steiner

Amazon is growing its B2B business and noted recently that third-party sellers on Amazon Business have grown to “hundreds of thousands” globally, up from 30,000 in 2016. Amazon Business customers span geographies and industries. “In the U.S. alone, Amazon Business Read more

eBay Turns to Tech Students to Help Build Product Catalog

October 21, 2019 Ina Steiner

eBay is turning to university students in its efforts to build a product catalog compiled of listings with unstructured data. eBay got its start by allowing people to easily buy and sell rare goods, without requiring sellers to enter standardized Read more

Facebook Opens Marketplace Search Results to Ads

October 19, 2019October 19, 2019 Ina Steiner

You can now advertise on Facebook search results, both in general search and in Marketplace search, the company announced on Thursday: “Ads in Facebook Search Results offer a new way for you to reach people who are in this discovery Read more

eBay Meets with Irish Prime Minister

October 18, 2019October 18, 2019 Ina Steiner

eBay showed off various programs to Irish Prime Minister Leo Varadkar during his recent visit to the company’s Dublin office. It used the opportunity to highlight its impact on Ireland’s economy. eBay employs over 150 work-from-home staff in its eBay@Home Read more

eBay Still Working on Tech Issues Impacting Item Specifics

October 17, 2019October 17, 2019 Ina Steiner

eBay is still working to fix a major problem with Item Specifics that hit the site on Tuesday. In an update to sellers on Thursday, it acknowledged that in addition to causing problems for sellers listing products for sale, it Read more

eBay Announces New CEO Compensation after Wenig Departure

October 16, 2019October 16, 2019 Ina Steiner

The abrupt departure of eBay CEO Devin Wenig last month apparently left its board of directors scrambling. They named an interim successor but without negotiating a compensation package. Over 2 weeks after naming Scott Schenkel interim CEO, eBay entered into Read more

eBay Reports Tech Issues on Tuesday

October 15, 2019October 16, 2019 Ina Steiner

eBay issued a warning about technical issues impacting both Seller Hub and with listings in fashion. Sellers also reported such problems on Ecommerce EKG and on the eBay Technical Issues board. eBay said it was working on fixing both issues Read more