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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Counts on Mother’s Day for Sales Boost

April 23, 2021April 23, 2021 Ina Steiner

Mother’s Day may be the “mother of all mail days,” according to fictional postal carrier Newman of tv sitcom Seinfeld, but it’s also arguably the “mother of all shopping holidays” for online marketplace Etsy. Executives have openly discussed the fact Read more

News2 Comments

USPS Expands Package Pickup to More Locations

April 23, 2021 Ina Steiner
USPS logo

Some sellers who print postage online take advantage of the US Postal Service’s Package Pickup service, handing off their outgoing packages to mail carriers. But apparently it’s not available everywhere. This week, the USPS said it had expanded Package Pickup Read more

News, ShippingUSPS, USPS Package Pickup

PayPal Update May Impact Merchant Reconciliation Process

April 21, 2021April 21, 2021 Ina Steiner
PayPal

PayPal issued an advisory about a change it’s making that could impact some merchants’ reconciliation process. PayPal called it part of a planned technology update. Here’s how it described the change and its impact on merchants: What’s changingCurrently, the bank Read more

News, PaymentsPayPal, PayPal update1 Comment

Risky Business: PayPal App Lets People Buy Cryptocurrencies

April 20, 2021April 20, 2021 Ina Steiner
PayPal

PayPal is making it easier for ordinary people to buy cryptocurrency, but it’s not clear that ordinary people will comprehend the risk. PayPal is letting people buy and sell cryptocurrency within the Venmo app with as little as a dollar, Read more

News, PaymentsCrypto on Venmo, Cryptocurrency, PayPal cryptocurrency, Venmo1 Comment

eBay Expands Seller Access to Research Data

April 19, 2021April 19, 2021 Ina Steiner
eBay

eBay is making the Terapeak Product Research tool free to all sellers, it announced on Monday. Previously sellers needed a paid subscription to an eBay Store in order to access the tool at no extra charge. eBay Product Research provides Read more

Marketplaces, NewseBay, eBay Terapeak Product Research, Terapeak, Terapeak Insight

PayPal Launches Fraud Mitigation Tool for Merchants

April 19, 2021 Ina Steiner
PayPal

PayPal launched a new solution for larger merchants called Fraud Protection Advanced and cited research showing organizations are losing an average of $4.5M a year due to fraudulent transactions. PayPal said Fraud Protection Advanced is built on insights from its Read more

News, PaymentsFraud, PayPal3 Comments

eBay Lowers Fees for Cheap Tech in Australia

April 19, 2021 Ina Steiner
eBay

eBay lowered commission fees for sellers making sales of “low value” tech items and home appliances in Australia. “As part of our ongoing commitment to making selling tech easier for our retailers, we’re excited to announce that for Managed Payment Read more

Marketplaces, NewseBay Australia, eBay fees

What If the Post Office Stopped Shipping Food?

April 19, 2021April 20, 2021 Ina Steiner
Australia Post

Australia Post crowed recently that the pandemic had fueled the country’s online shopping boom, with Food and Liquor growing 77% over the prior year. But just weeks later, a news report says the postal service will stop accepting food and Read more

News, ShippingAustralia Post, shipping restrictions

eBay Rolls Out ‘Luxe Tax’ and Escrow Requirement for Watches

April 17, 2021April 18, 2021 Ina Steiner
eBay

If you sell watches on eBay, you’ll pay higher fees beginning in May. The fee hike on sales of watches at any price is to pay for eBay’s marketing of high-priced, luxury watches. Consider it a “luxe tax” for all Read more

Marketplaces, NewseBay fee change, eBay fees, eBay vertical strategy, Escrow.com7 Comments

Here’s What Etsy’s ‘This week in your shop’ Emails Look Like

April 16, 2021April 16, 2021 Ina Steiner
Etsy

Yesterday we reported on Etsy’s announcement of a new Weekly Performance Report that it was sending to sellers via email. Today, a seller forwarded us a copy of their report. The subject line read: “(Redacted shop name): This week in Read more

Marketplaces, NewsEtsy, Etsy reports, Etsy seller tools, Etsy Weekly Performance Report, This week in your shop email1 Comment

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