Mailboxes just aren’t big enough to hold Amazon orders for some customers, it seems. Amazon is offering to deliver orders inside shoppers’ garages in over 4,000 US cities. That’s up from 50 cities when in-garage delivery first launched. Key by Read more
Amazon is blocking FedEx Ground for certain Seller Fulfilled Prime (SFP) orders during the holiday shopping season. SFP are items that display the Prime badge indicating 2-day delivery, but are fulfilled by sellers rather than by Amazon. (See clarification below.) Read more
Etsy invited sellers to participate in the Etsy Cyber Week sale. Because it manages payments on behalf of sellers, it can promote such sales on behalf of sellers without having to subsidize the sales itself. In order to participate, sellers Read more
Amazon issued new guidance to help sellers avoid IP issues when specifying product compatibility with trademarked brands. “We are making changes to our Intellectual Property Policy to clarify how you should indicate the compatibility of your products with a product Read more
Amazon issued new guidance to help sellers address product condition issues, but some sellers responded by offering their own guidance to Amazon. Amazon told sellers who use its FBA fulfillment service that customers who file complaints about product condition frequently Read more
In 2007, a Wall Street analyst warned online sellers about listing on a marketplace that could turn around and compete with them, specifically pointing to Amazon.com. Many years later, government regulators in the US and Europe are scrutinizing Amazon practices Read more
eBay is running sweepstakes promotions for both buyers and sellers. The “Gift It With eBay” sweepstakes encourages buyers to respond to holiday-related posts on social media using the hashtags #ebaygifts and #sweepstakes. eBay will give out five $500 and ten Read more
Vimeo launched a new app so sellers can create product videos for their Shopify-hosted stores and social networking accounts. Vimeo for Shopify is a new integration with Shopify that lets merchants “automatically create dynamic, professional-quality product videos at scale,” a Read more
The US Postal Service Office of Inspector General (OIG) announced today a report it issued that shows poor execution on the part of postal management. “The Postal Service’s implementation of operational changes and initiatives in June and July 2020 resulted Read more
A recent study by ShipStation shows the pandemic has only increased the importance of managing shoppers’ expectations around shipping. And while online shoppers are a bit more patient due to pandemic-related challenges, ShipStation warns merchants shouldn’t expect this to last. Read more
