As online sellers look ahead to peak shopping season, there’s one issue they won’t have to worry about – the prospect of delivery disruption from a potential UPS strike. On Tuesdays, UPS announced via Twitter that its Teamsters-represented employees voted Read more
Online sellers were sweating it out as the potential for a UPS strike drew near, but crisis averted – UPS announced on Tuesday it had reached a tentative collective bargaining agreement with the International Brotherhood of Teamsters, the union representing Read more
The threat of a UPS strike has been looming, and with the union contract expiring on July 31st and the two sides blaming each other for walking away from discussions, things have gotten grim. But on Wednesday, the parties said Read more
Can the Postal Service handle the increased volume in case of a UPS disruption at the end of July? Jacqueline (Jakki) Krage Strako, USPS Chief Commerce and Business Solutions Officer, said, “Yes, we absolutely can.” Strako, who has worked her Read more
Getting items to customers quickly is crucial for online sellers, but they don’t get to choose where their buyers are from; in the case of delivering to rural customers, things may get tougher. A year ago, Business Insider’s Emma Cosgrove Read more
Call it a May Day Miracle – some shipping costs actually went down for online sellers on May 1st. The USPS lowered the rates for sending Priority Mail packages through online shipping providers, including online marketplaces eBay, Amazon, Etsy. The Read more
FedEx and UPS provide a Money Back Guarantee, meaning if they don’t deliver your package on time, you are eligible for a refund. But many online sellers don’t have the resources to track late shipments and then file claims. That’s Read more
UPS boasted it beat its rivals in on-time delivery over the 2022 holiday season, and it wants to recognize employees who provided great service. UPS said it led the industry in on-time performance in the US for the fifth straight Read more
The major shipping carriers have set their domestic US ship-by dates for arrival in time for Christmas. But just because an online seller offers a certain shipping service doesn’t mean they guarantee delivery by the dates specified by carrier. Check Read more
UPS issued a special announcement to inform customers it is keeping its guarantee for Next Day Air packages throughout the peak season. “If a customer ships a package expecting Next Day service, they’ll receive Next Day service,” the shipping carrier Read more
