The US Postal Service said it’s aware of delays in the Greater Chicago Area, and it will use alternate facilities for temporary processing. That means tracking scans may show the alternate facilities that include the Springdale, OH Annex, Grand Rapids, Read more
Amazon told sellers it would protect their account from fallout from the recent CrowdStrike IT outage, which CNN said had been described as “the largest IT outage in history” that could cost Fortune 500 companies alone over $5 billion in Read more
Online sellers are being impacted by what has become a months-long problem at a USPS processing facility in Texas. The owner of Upper Room Candle Company told local television station KHOU that her Houston-area customers aren’t getting their packages, but Read more
Thanks to USPS Informed Delivery, people can check each day to see what’s scheduled to arrive in their mailbox. That lets them see if a mail carrier skips their house on any given day. But that’s not something the Postal Read more
eBay said it would offer protection to sellers whose packages get delayed by the severe winter storm hitting much of the country this week. The announcement came Wednesday afternoon as the National Weather Service was forecasting a “significant and disruptive Read more
The USPS is suspending Priority Mail Express guarantee between December 22 through 25, citing increased volume and weather conditions during the holidays. It also cited policies of its “competitors” who the Postal Service said likewise adjust their refund policies during Read more
Many items are already showing post-Christmas estimated delivery dates, eBay warned sellers in the UK on Wednesday and suggested they use couriers to fulfill orders – though it didn’t suggest who should pay for the expedited delivery costs. “By opting Read more
The postal service in Germany is having trouble meeting delivery standards. The USPS issued an alert advising mailers that Deutsche Post is currently encountering challenges in delivering letter-post items in line with its “high quality standards.” The challenges are mainly Read more
Canada Post has reinstated its on-time delivery guarantee for international mail from the United States, according to the US Postal Service. The previously declared force majeure for all international letter-post, parcel-post and EMS items has ended, it said. We could Read more
Etsy published advice for sellers from its shipping team on how it calculates estimated delivery dates. Included in the guide was a sample message sellers could use to warn buyers of shipping carrier delays – a somewhat ominous sign that Read more
