Etsy said it refunded sellers who were negatively impacted by a glitch caused by a third-party app called Stitch Labs. The third-party vendor inadvertently introduced a bug into the code of its app that integrates with Etsy at 2 am Read more
Etsy made a change in the way it displays shipping information. But before sellers panic about whether the change could confuse buyers, they should know the change only impacts the Sold Orders page, visible only to sellers. The company called Read more
Should companies demonstrate a sense of social responsibility? Etsy’s CEO thinks they should. In an essay published on LinkedIn, Chad Dickerson explained he was asked by the site’s editors to answer the question, “What is the one big idea that Read more
Startup champion Caterina Fake is out, M. Michele Burns is in. That’s the word from Etsy CEO Chad Dickerson who said Fake stepped down from the company’s Board of Directors, while Burns has joined the Etsy Board. The contrast between Read more
Meeting sellers in person can help marketplaces better understand their needs. Over the course of a few months this year, over 250 Etsy administrators visited sellers in their places of work. And while Etsy may focus on artisans and crafters, Read more
Etsy is trying to take advantage of the fact that many of its sellers straddle the online and offline world, displaying their wares at shows and fairs. In fact, 35% of its US-based sellers sell at craft fairs. Presuming that Read more
Large sellers dominate on Etsy, according to business intelligence vendor RJMetrics.com, which recently analyzed Etsy patterns to come up with some tips for people shopping for handmade items on the site. 79% of Etsy shops carry 100 or fewer items in Read more
Etsy asked sellers to use social media to attract holiday shoppers to their Etsy shops, advising them to let customers know their Etsy items would make great gifts. It also created a special hashtag for sharing. “As we lead up Read more
Etsy users can nominate a fellow member they believe is deserving of special recognition through November 3rd. Each year, the company mails “small tokens of appreciation” to Etsy members who’ve had a positive impact on its community as a leader, Read more
Etsy believes it can help give shoppers at street fairs and shows confidence to hand over their credit cards to sellers with the help of the Etsy brand. The company believes that’s good for both itself and its sellers, and Read more
