eBay told sellers it would protect them from shipping-carrier and weather delays. With Christmas 2 weeks away, it’s the peak of peak shipping season, and sellers face significant consequences when orders don’t arrive on time. Disappointed customers may leave negative Read more
A headline on Google News this week read, “How to cancel order on eBay and how to contact seller” that brought visitors to an article on the USA Today website titled, “Won the auction, but changed your mind? How to Read more
While the English presumably escape EU rules and regulations domestically after Brexit, it seems they can’t escape Scottish laws, at least as a practical matter for online sellers, that is. eBay is banning the sale of single-use plastics on its Read more
eBay is instituting new guidelines in the Jewelry category next week, and sellers say they will impact a majority of listings. In a thread on the eBay discussion boards, one seller reacted as follows: “Well, this will certainly clear out Read more
eBay acknowledged yesterday that a policy it implemented 2 years ago was not so great after all and said it would stop hiding shipping options from buyers. “We listened to your feedback,” it wrote in Tuesday’s announcement, though it didn’t Read more
eBay announced on Thursday it is delaying the implementation of some policy changes it had announced in this year’s Spring Seller Update. The policies were scheduled to take effect on June 1, but eBay announced they would take effect on Read more
eBay announced a crackdown in the UK on sellers who “misrepresent” their items’ location. The Item Location Misrepresentation policy states in part: “Buyers should have complete information about an item’s location so that they can be aware of all the Read more
eBay announced that sellers in the UK must upload tracking information for orders in which they have used a tracking service – before the estimated delivery date has passed. Sending the tracking number to the buyer via email won’t protect Read more
For a decade or more, eBay tolerated a selling practice known as “Amazon drop-shipping” that left some buyers confused or upset when their orders arrived in Amazon boxes. In 2017, eBay even told sellers it allowed the practice. But with Read more
In a New Year’s Day podcast, two top eBay executives opened up about some of the problems sellers faced on its marketplace in 2018, including technology glitches, fraudulent returns, and an untenable pricing policy that it backed down from after Read more
