eBay CEO Devin Wenig said Tuesday the company will experiment with offering services on its marketplace as a complement to its products. “There are emerging categories that we’re just starting to experiment with that are super interesting in ecommerce. I Read more
The USPS says a new machine that sorts small packages is exceeding expectations. Two of the Small Parcel Sorting Systems (SPSS) in operation at a Queens, New York center recently processed more than 1 million packages in a single week, Read more
While it is unlikely retailers can cure the procrastinator, eBay says when it comes to holiday shopping, people are starting earlier in the season than in previous years. Its basis for the claim: a new study it commissioned from market Read more
Alibaba’s Double 11 shopping holiday held on Singles Day (November 11) generated $14.3 billion in 24 hours. That’s up 60% from last year. And mobile was the star of the day – 69% of GMV came from transactions completed over Read more
The stated Amazon returns policy says, “You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.” It’s a reasonably consumer-friendly and efficient policy that many shoppers, including this writer, have used Read more
eBay CEO Devin Wenig downplayed the importance of speedy delivery during a presentation to Wall Street investors on Tuesday, explaining eBay is moving from selling commoditized inventory to “moving down the tail” to millions of unique items and millions of Read more
The US Postal Service kicked off a holiday marketing campaign this week featuring two television ads that debuted on November 2nd. A third commercial will begin airing on November 9th. Each ad is 15 seconds long and highlights real-time delivery Read more
Brick-and-mortar retailers will begin selling Amazon’s hardware device that just so happens to make it easier for customers to order items from Amazon.com. Coming to a retailer near you in time for Christmas is the Amazon Echo. Amazon announced on Read more
Amazon sellers noticed new performance metrics in their dashboards that showed up with no warning or explanation, which you can read about in a post on Saturday’s EcommerceBytes Blog. The “Negative Return Feedback Rate” was particularly upsetting to readers, as we Read more
Clothes and shoes top the list of most-wanted gifts this holiday, according to a survey conducted by cashback shopping site Ebates – topping even hot tech gadgets like iPads and Apple Watches. And, it points out, the Star Wars movie hype is Read more
