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PayPal Partners with Chase and Citi, Expanding In-Store Reach

July 20, 2017 Ina Steiner
PayPal

Two years to the day PayPal went public after the breakup of eBay Inc., PayPal’s CEO Dan Schulman announced some new partnerships with Citi and JPMorgan Chase. Schulman said the partnership with Chase would drive more choice, flexibility and value Read more

News, PaymentsChase, Citi, PayPal1 Comment

Using Artificial Intelligence and Pinterest to Peg Shoppers’ Styles

July 19, 2017July 19, 2017 Ina Steiner
West Elm Pinterest Style Finder

Williams-Sonoma’s West Elm home-furnishings chain is using Artificial Intelligence to help define shoppers’ styles. Unlike other shopping tools that rely on a user’s buying or browsing history, West Elm uses image-recognition technology and AI with the help of Pinterest. The Read more

News, Trends and Shopping DataArtificial intelligence, Pinterest, West Elm

eBay Messaging Crackdown: Part 2

July 18, 2017 Ina Steiner
eBay

eBay has been cracking down on buyer-seller communications through its messaging system, which, as we wrote in June, has the potential to hamper sales. Now it appears the other shoe has dropped. A reader wrote today to let us know about Read more

Marketplaces, NewseBay, eBay crackdown7 Comments

USPS Raises Costs of Bulk International Mailings

July 18, 2017 Ina Steiner
USPS logo

The cost of sending bulk low-value, lightweight goods internationally will go up for some shippers next month. The USPS is lowering the discounts in contracts with consolidators that have Negotiated Service Agreements for International Priority Airmail (IPA) letters and International Read more

News, ShippingPostal rate increase, USPS, USPS ISAL

eBay Ramps Up Product Reviews with User-Generated Images

July 18, 2017 Ina Steiner
eBay

eBay offers buyers the ability to leave product reviews, and recently it showed off a key feature – user generated images. In a post on the eBay corporate blog, Lead Product Manager Andy Chan said images bring product reviews to Read more

Marketplaces, NewseBay, eBay product reviews

EcommerceBytes Soundoff: Letters to the Editor – July 16, 2017

July 15, 2017July 15, 2017 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** Dear Ina, I just noticed that eBay Read more

NewsEBU, EBU 404, Letters to the Editor

From the Editor – July 16, 2017

July 15, 2017July 15, 2017 Ina Steiner
EcommerceBytes

Amazon has changed the way we look at summer shopping thanks to Prime Day, held on July 11th this year. While relying heavily on third-party merchants to offer Prime Day deals, Amazon itself was the biggest beneficiary. Wall Street analyst Read more

Marketplaces, NewsAmazon Prime Day, eBay changes, EBU, EBU 404, Editorial, Etsy

Online Sellers Should Focus on Their Brands

July 15, 2017July 15, 2017 Ina Steiner
BigCommerce Jimmy Duvall

It’s difficult to establish a brand if you sell only on someone else’s platform – such as eBay or Amazon. But if you make $1,000 a month selling online, you can afford your own storefront, which can help you grow Read more

News, Selling ToolsBigCommerce, EBU, EBU 404

Volusion Founder on Growing Traffic for Smaller Merchants

July 15, 2017July 15, 2017 Ina Steiner

Volusion sold its Mozu enterprise platform geared to large merchants in the fall in order to focus instead on its roots: serving small- and medium-sized (SMB) sellers. Along with the launch of “Volusion 2” (V2), the company brought back its Read more

News, Selling ToolsEBU, EBU 404, Volusion

eBay Crackdown: Need-to-know Changes for eBay Sellers

July 15, 2017July 15, 2017 Ina Steiner
eBay

eBay Vice President of Seller Experience Bob Kupbens published a post on Tuesday in which he addressed some of the changes eBay has been making without having made any announcements (though he couched his message as bringing positive news to Read more

Marketplaces, NewsBob Kupbens, eBay, eBay changes, eBay crackdown, EBU, EBU 4044 Comments

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