The US Postal Service has created a COVID-19 Response Command headed by Chief Information Officer Kristin Seaver. The USPS is on the front lines of the coronavirus response as it helps deliver mail and packages to people, many of whom Read more
The US Postal Service issued a statement on Tuesday on the Coronavirus outbreak. It said it is sharing guidance from the Centers for Disease Control (CDC) with employees, and said there is currently no evidence that COVID-19 is being spread Read more
Mail service to China, Hong Kong, and Italy have been disrupted due to coronavirus, and more Posts around the world are suspending proof-of-delivery requirements, while some are warning of delays. In light of the potential impact on their businesses, online Read more
The USPS Inspector General (USPS OIG) issued a report on mail scanning issues, a topic near and dear to online sellers’ hearts since they rely on scans to prove they sent a package, sent it on time, and show if Read more
Postmaster General Megan Brennan said the USPS reduced over 6 million work hours in the recent quarter, which helped the organization reduce its overall compensation expenses. She made the statement in her most recent video talk to employees published on Read more
Are you preparing now for the next spike in online shopping? A new guide indicates you have about 6 weeks to plan promotions for Mother’s Day. Six events will trigger spikes in online shopping in 2020, and DHL eCommerce Solutions Read more
Sellers should be aware of a change to the green customs form for international packages, one that impacts sellers who purchase postage at the post office rather than online. A reader had asked the following: “A postal clerk told me Read more
eBay officially announced on Thursday a new shipping option called eBay International Standard Delivery, writing that it would be available to all sellers this month. The program is unlike the eBay Global Shipping Program where buyers are required to pay Read more
eBay is expanding a new international shipping service that was originally called “eBay Send” during its pilot period. In November, we reported that eBay was allowing only certain sellers to use the service but planned to launch it in January Read more
The US Postal Service launched USPS Premium Tracking, which, for a fee, extends the length of time that customers can access the tracking history of a domestic package. We were first to report the new feature on Sunday thanks to Read more
