Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more
Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more
eBay CEO John Donahoe will find himself filling in again as head of PayPal after President David Marcus handed in his resignation. Marcus is leaving PayPal on June 27 and will head to Facebook to head up its messaging products. Read more
Etsy apologized to the seller community for any angst and confusion that resulted from the tests the company has been running lately and explained it was running a “significant” number of tests to help make the site – and sellers’ Read more
Every year we give you the opportunity to rate the services you use in your online selling activity, and we report the results in EcommerceBytes so you can see what you and your peers have to say about popular ecommerce Read more
eBay is running a promotion this week to encourage sellers to list auctions – but only some sellers can participate. Invited sellers can list up to 20,000 auction listings – with or without Buy It Now – and pay no Read more
In a major move, online auction site Proxibidwill expand its reach in Europe by opening an office this month in the UK. Proxibid is a live-auction site and also offers the ability for non-auctioneers to list items in fixed-price format. The Read more
Merchants using 3dcart can now easily list on eBay thanks to new integration. 3dcart Chief Marketing Officer Joe Palko said the eBay integration gives customers the ability to better compete with larger online brands. “We had a very big demand from our Read more
After Etsy implied that the criminals who had hacked eBay’s database were behind a recent increase in spam being sent through its messaging system, eBay pushed back. In an obvious reference to the eBay security hack, Etsy issued a warning Read more
Amazon will offer streaming TV and physical merchandise in the same online store page for the first time as part of an exclusive U.S. deal with a popular preschool franchise called Fireman Sam. The hub will include TV episodes, ebooks, Read more
