eBay hired a new head of Seller Experience last month but surprisingly made no announcement of the fact. Harry Temkin has a background in financial information and technology and is a former colleague of eBay CEO Devin Wenig from his Read more
Is the eBay feedback system still relevant? We surveyed readers this month to find out. Seller feedback is an important consideration when making purchasing decisions on eBay, according to a majority of EcommerceBytes readers (80%) who took a recent survey. Read more
How do you offer generous shipping and returns policies on your website to help first-time visitors feel more at ease about buying from an unknown brand, and do so without going broke? Robert Gilbreath was an early eBay adopter and Read more
It’s no secret we’re big fans of the Kovels – their guides helped us immeasurably in our early days of online selling when we scoured yard sales and auctions for treasures, and we still consult the Kovels’ Antiques & Collectibles Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Hi Ina, Truly these are the Read more
Shoppers in certain countries will be able to shop on Amazon and pay in person in their local currency through Western Union thanks to a new agreement. Customers in those select countries will be offered the new payment option on Read more
eBay launched new capabilities for sellers, including the ability to make offers to shoppers who are “watching” their listings, but is only making them available to a limited number of sellers for now. We blogged about some of the changes Read more
Etsy is inviting sellers to participate in a “Cyber Week” sales event on the week of Thanksgiving. Etsy will kick off the event on November 20 on its shopping app and on November 21 on Etsy.com and promote the event Read more
eBay is further helping sellers in Russia export to the US and elsewhere through a deal with the Russian Post. Russian sellers can process documents and pay for international shipping online in minutes instead of hours. eBay’s eBaymag.com platform allows Read more
PayPal will help merchants in Germany with financing by expanding its Working Capital program, already available in the US, UK, and Australia. PayPal Businesskredit allows businesses to get a working capital loan – and because PayPal is the payment processor Read more
