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Category: Marketplaces

An Interview with Alibaba’s 11 Main President Mike Effle

June 12, 2014September 4, 2017 Ina Steiner

We first broke the news about Alibaba’s new U.S. marketplace back in February, and for the first time, the company announced the availability of the site this week. We sat down for a quick chat with 11 Main President and Read more

Marketplaces, News11Main, Alibaba, Mike Effle

eBay Scales Back Same-Day Delivery Service

June 11, 2014September 4, 2017 Ina Steiner

eBay denied it was closing down eBay Now after a report surfaced in an online publication, but it is scaling back its efforts to offer a same-day delivery service. The news comes four months after eBay CEO John Donahoe downplayed the service Read more

Marketplaces, NewseBay, Same day delivery

Etsy Test Shows Hiding Shipping Doesn’t Help Sales, Keeps Testing

June 10, 2014September 4, 2017 Ina Steiner

Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more

Marketplaces, News, ShippingEtsy shipping, Etsy tests

eBay Seeks Holiday Prep Ideas but Finds Sellers Concerned About Refunds

June 10, 2014September 4, 2017 David A Utter

Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more

Marketplaces, News, Selling ToolseBay

Etsy Denies It Pointed Finger at eBay over Account Hijackings

June 10, 2014September 4, 2017 Ina Steiner

Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more

Marketplaces, News, Security and Fraud IssuesAccount takeovers, eBay, Etsy

PayPal President David Marcus Steps Down, eBay CEO Donahoe to Fill in

June 10, 2014September 4, 2017 Ina Steiner

eBay CEO John Donahoe will find himself filling in again as head of PayPal after President David Marcus handed in his resignation. Marcus is leaving PayPal on June 27 and will head to Facebook to head up its messaging products. Read more

Marketplaces, NewsDavid Marcus, eBay executives, Facebook, John Donahoe, PayPal

Etsy Addresses Concerns over Significant Site Testing

June 9, 2014September 4, 2017 Ina Steiner

Etsy apologized to the seller community for any angst and confusion that resulted from the tests the company has been running lately and explained it was running a “significant” number of tests to help make the site – and sellers’ Read more

Marketplaces, NewsEtsy tests

eBay Runs Free Listing Promotion to Boost Auctions

June 9, 2014September 4, 2017 Ina Steiner

eBay is running a promotion this week to encourage sellers to list auctions – but only some sellers can participate. Invited sellers can list up to 20,000 auction listings – with or without Buy It Now – and pay no Read more

Marketplaces, NewseBay auctions, eBay Promotion

Online Auction Site Proxibid Expands to Europe

June 6, 2014September 4, 2017 Ina Steiner

In a major move, online auction site Proxibidwill expand its reach in Europe by opening an office this month in the UK. Proxibid is a live-auction site and also offers the ability for non-auctioneers to list items in fixed-price format. The Read more

Marketplaces, NewsProxibid

eBay Pushes Back on Etsy Hack Claims

June 6, 2014September 4, 2017 Ina Steiner

After Etsy implied that the criminals who had hacked eBay’s database were behind a recent increase in spam being sent through its messaging system, eBay pushed back. In an obvious reference to the eBay security hack, Etsy issued a warning Read more

Marketplaces, News, Security and Fraud IssuesAccount takeovers, eBay, Etsy

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