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eBay Names Outsider to Head Its Enterprise Unit

It took eBay 6 months to find a replacement to head its enterprise division, and ultimately it chose an outsider with a technology rather than retail background. eBay named Craig Hayman President of its eBay Enterprise business on Tuesday. Tobias Hartmann, vice president, Omnichannel Operations and International, had been serving as interim president.

Chris Saridakis, the former president of eBay Enterprise, resigned for personal reasons in January – he is facing charges of insider trading related to eBay’s acquisition of the unit in 2011, then called GSI Commerce.

Hayman comes to eBay from IBM where he spent the past 15 years in leadership roles. He led the company’s transformation to become a SaaS provider and was the worldwide leader for enterprise SaaS solutions targeted at CMOs, and ecommerce professionals. Hayman led IBM’s acquisitions of over a dozen companies including Sterling Commerce and Coremetrics, and built a partner network that included global and regional system integrators.

In a statement, Donahoe said, “Technology continues to have a significant impact on the overall commerce landscape. Craig’s experience will enhance our ability to serve retailers and brands in this online to offine world.”

While Hayman said, “I am delighted to join eBay Enterprise during this transformative time in its history and see tremendous opportunity for the organization. A longtime customer of IBM, eBay Enterprise’s fulfillment centers, drop-ship and Ship-from-Store capabilities are unique in helping retailers better serve their customers. I am honored to be part of the team and join this purpose driven company, which is enabling commerce on a global scale.”

Hayman will report to eBay CEO John Donahoe, who is also looking for a replacement for eBay’s other major business unit PayPal after David Marcus resigned for a post at Facebook – his last day is Friday.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.