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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Uber Gets in on Ecommerce Product Returns

October 4, 2023October 4, 2023 Ina Steiner
Uber

Uber launched a service to make it easier for buyers to return unwanted items ordered online. The move comes 9 months after DoorDash launched a similar service called Package Pickup. Uber said its new “Return a Package” feature lets customers Read more

News, ShippingDoorDash, Returns, Uber2 Comments

Small Sellers Get Access to Sendle Delivery through Easyship

October 4, 2023 Ina Steiner
Sendle

Easyship is now making Sendle’s delivery service available to sellers in the US and Canada. Sendle’s delivery network uses existing shipping providers, filling their vehicles to ensure every route is as efficient and profitable as possible. And in turn, the Read more

News, ShippingEasyShip, Sendle

Amazon Still Offers First Class Label alongside USPS Ground Advantage

October 3, 2023October 3, 2023 Ina Steiner
Amazon

A seller shared a screenshot that shows Amazon continues to offer USPS First Class shipping labels, even though it’s been deprecated, alongside the option to print USPS Ground Advantage (GA) shipping labels. The options showed both FCPS and USPS GA Read more

Marketplaces, News, ShippingAmazon, Amazon Buy Shipping, USPS Ground Advantage1 Comment

Amazon Holiday Toy Catalog: An Ecommerce Storybook

October 2, 2023October 2, 2023 Ina Steiner
Amazon

The new 2023 Amazon holiday toy catalog is here, and it’s like a mashup of the iconic Sears catalog and Highlights magazine. It even includes a sheet of stickers for children (and adults) to play with. The catalog hit our Read more

Marketplaces, NewsAmazon, Amazon holiday toy catalog

Sellers Take Heed: Walmart Offers Extended Returns during the Holidays

October 1, 2023October 1, 2023 Ina Steiner
Walmart

Sellers will have to honor Walmart’s extended returns policy during the holidays. Walmart shoppers who purchase items between October 1 and December 31, 2023 will have until January 31, 2024 to return their purchases. Only a few categories are excluded Read more

Marketplaces, NewsHoliday returns, Walmart, Walmart returns1 Comment

eBay Awards $10,000 in ‘Up & Running’ Grants to 50 Sellers

September 30, 2023September 30, 2023 Ina Steiner
eBay

eBay announced the winners of its 2023 Up & Running grants program. The 50 US eBay sellers will receive $10,000 each in grant money, plus training and mentorship. In addition to the grants, this year’s finalists also each received a Read more

Marketplaces, NewseBay, eBay Up and Running program4 Comments

Buyers Can Proceed with Purchase even if eBay Authenticators Find Listing Discrepancy

September 29, 2023September 29, 2023 Ina Steiner
eBay

eBay will let buyers proceed with the purchase of a luxury item even if the marketplace discovers a discrepancy in “condition” between the seller’s listing and what its authenticators discover when inspecting the item in person. eBay launched the current Read more

Marketplaces, NewseBay, eBay Authenticity Guarantee

Etsy Focuses on Holiday Deals by Running a 5-Week Cyber Sale This Year

September 29, 2023September 29, 2023 Ina Steiner
Etsy

Etsy is serious about bringing holiday shopping forward and will try to entice shoppers with a focus on “deals.” Etsy is promoting a 5-week Cyber Sale that kicks off on October 23rd and runs past Thanksgiving and Black Friday-Cyber Monday Read more

Marketplaces, NewsEtsy, Etsy Cyber Sale, Etsy Pricing Guide, Etsy sales event1 Comment

Mercari Announces Lower UPS SurePost Costs

September 28, 2023September 28, 2023 Ina Steiner
Mercari

Mercari is lowering rates for purchasing UPS SurePost labels for orders on its ecommerce platform. Mercari had added UPS SurePost in 2021 as an economy shipping option for items under 5 lbs shipping to and from the lower 48 states. Read more

Marketplaces, News, ShippingMercari, Mercari shipping, UPS SurePost

eBay Intends to Vigorously Defend Itself against Environmental Lawsuit

September 27, 2023 Ina Steiner
eBay

The Justice Department filed a complaint against eBay on behalf of the EPA over the alleged sale of unlawful pesticides and other illegal products and devices on its platform. eBay immediately responded, calling the actions unprecedented, and the company said Read more

Marketplaces, NewsDepartment of Justice, eBay, eBay lawsuit, EPA, pesticides2 Comments

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