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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

PayPal Launches New Reporting for Businesses and Will Share Big Data

June 11, 2014September 4, 2017 Ina Steiner

For a company that’s been around since the 1990’s and services many millions of businesses, PayPal’s business reporting was “lacking,” to say the least. Last fall it launched a beta version of a new user experience for its business sellers, Read more

News, PaymentsPayPal

Internet Retailer Conference Kicks Off with Exhibit-Hall Reception

June 11, 2014September 4, 2017 Ina Steiner

Over 600 companies set up shop in the 250,000 square-foot exhibit hall of the 10th annual Internet Retailer conference in Chicago on June 10th. Show organizers expect 10,000 attendees over the course of the 3-day conference, and the welcome reception Read more

News, Selling ToolsIRCE

eBay Scales Back Same-Day Delivery Service

June 11, 2014September 4, 2017 Ina Steiner

eBay denied it was closing down eBay Now after a report surfaced in an online publication, but it is scaling back its efforts to offer a same-day delivery service. The news comes four months after eBay CEO John Donahoe downplayed the service Read more

Marketplaces, NewseBay, Same day delivery

Etsy Test Shows Hiding Shipping Doesn’t Help Sales, Keeps Testing

June 10, 2014September 4, 2017 Ina Steiner

Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more

Marketplaces, News, ShippingEtsy shipping, Etsy tests

Etsy Denies It Pointed Finger at eBay over Account Hijackings

June 10, 2014September 4, 2017 Ina Steiner

Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more

Marketplaces, News, Security and Fraud IssuesAccount takeovers, eBay, Etsy

PayPal President David Marcus Steps Down, eBay CEO Donahoe to Fill in

June 10, 2014September 4, 2017 Ina Steiner

eBay CEO John Donahoe will find himself filling in again as head of PayPal after President David Marcus handed in his resignation. Marcus is leaving PayPal on June 27 and will head to Facebook to head up its messaging products. Read more

Marketplaces, NewsDavid Marcus, eBay executives, Facebook, John Donahoe, PayPal

Etsy Addresses Concerns over Significant Site Testing

June 9, 2014September 4, 2017 Ina Steiner

Etsy apologized to the seller community for any angst and confusion that resulted from the tests the company has been running lately and explained it was running a “significant” number of tests to help make the site – and sellers’ Read more

Marketplaces, NewsEtsy tests

Sellers Choice Awards: Rate Online Payments and Ecommerce Services

June 9, 2014September 4, 2017 Ina Steiner

Every year we give you the opportunity to rate the services you use in your online selling activity, and we report the results in EcommerceBytes so you can see what you and your peers have to say about popular ecommerce Read more

News, PaymentsSellers Choice Payments

eBay Runs Free Listing Promotion to Boost Auctions

June 9, 2014September 4, 2017 Ina Steiner

eBay is running a promotion this week to encourage sellers to list auctions – but only some sellers can participate. Invited sellers can list up to 20,000 auction listings – with or without Buy It Now – and pay no Read more

Marketplaces, NewseBay auctions, eBay Promotion

Online Auction Site Proxibid Expands to Europe

June 6, 2014September 4, 2017 Ina Steiner

In a major move, online auction site Proxibidwill expand its reach in Europe by opening an office this month in the UK. Proxibid is a live-auction site and also offers the ability for non-auctioneers to list items in fixed-price format. The Read more

Marketplaces, NewsProxibid

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