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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Bigcommerce Benefits as eBay Closes ProStores and Magento Go

July 2, 2014September 3, 2017 Ina Steiner

Online sellers using eBay’s store-hosting platforms must make some tough decisions after learning on Tuesday that the company would be closing ProStores and Magento Go. eBay is giving them 7 months before shutting down the services for good on February Read more

Marketplaces, NewsBigCommerce, Magento, Magento Go, ProStores

Buy Priority Mail Postage Online, or Face USPS Rate Hike

July 2, 2014September 3, 2017 Ina Steiner

The United States Postal Service wants to raise prices for its Priority Mail service when purchased at the Post Office, while lowering rates for those who print Priority Mail labels online. The service is extremely popular among lower- and medium-volume Read more

News, ShippingUSPS Rates

Will Shoppers Pay for Free Returns?

July 1, 2014September 3, 2017 Ina Steiner

Many people were skeptical when Amazon introduced its Prime Shipping program – would shoppers really pay an upfront cost ($79 at the time) to get free, fast shipping? Amazon proved a free-shipping membership program works. Now comes a membership program Read more

News, Trends and Shopping DataReturns

Google Shopping Issues New Merchant Feed Requirements

July 1, 2014September 3, 2017 Ina Steiner

Online merchants who advertise their products through Google must yet again adjust their product feeds to comply with new requirements. There are several changes, but one that may break the bank for some sellers is Google’s new “image quality recommendations.” Read more

News, Selling ToolsGoogle Merchant Center, Google PLAs

Survey Shows Sellers Took Sales Hit from eBay Hack

July 1, 2014September 3, 2017 Ina Steiner

After an eBay seller appeared on the Today Show television program on Saturday morning to say her sales were down over 70% after eBay revealed a security breach on May 21st, EcommerceBytes conducted a poll to see how readers felt Read more

Marketplaces, NewseBay data breach

Etsy to Improve Mobile Shopping with Help of Pandora Exec

June 30, 2014September 4, 2017 Ina Steiner

Etsy has hired Mike Grishaver, Vice President of Product Management at music-streaming service Pandora. An Etsy spokesperson confirmed it had hired Mike Grishaver as the new head of product. The Verge called Grishaver “one of Pandora’s most important employees.” It doesn’t Read more

Marketplaces, NewsEtsy mobile app, Mike Grishaver, Mobile Shopping

eBay Rumored to Be Abandoning Platforms for Small Retailers

June 30, 2014September 4, 2017 Ina Steiner

Jalmar Araujo runs his two retail businesses using eBay’s ProStores ecommerce-hosting service and may soon have to look for a new platform to host his websites. Rumors have yet again surfaced that eBay will abandon its ProStores and Magento Go Read more

Marketplaces, NewseBay closure, Jalmar Araujo, ProStores

eBay Runs Pre-Independence Day Auction Promotions

June 30, 2014September 4, 2017 Ina Steiner

eBay is running a free listing promotion to encourage sellers to list auctions prior to Independence Day in the United States. However, only sellers who receive an invitation can participate. eBay is also holding a promotion in the UK for Read more

Marketplaces, NewseBay Promotion

eBay Denies Seller’s Sales-Dropoff after Cyber Attack

June 30, 2014September 4, 2017 Ina Steiner

eBay told the Today Show that a seller who appeared on the program claiming her sales had dropped dramatically after an eBay security breach was made public in mid-May was not, in fact, impacted by the incident. Robin Ramsden, owner of Cornerstone Read more

Marketplaces, NewseBay data breach

eBay Posts Are Scrambled in Consolidated Discussion Boards

June 27, 2014September 4, 2017 Ina Steiner

It may come as a surprise to those visiting the eBay discussion boards that the company has consolidated them into a small number of sections, but not if you caught EcommerceBytes report from last month. We sniffed out news that Read more

Marketplaces, NewseBay community, eBay glitch

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