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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay UK Holds Rare Promotion for Business Sellers in July

July 8, 2014September 3, 2017 Ina Steiner

eBay UK is holding a promotion, and unlike most UK promos that are for private sellers only, this one is for business sellers. eBay.co.uk registered business sellers who have been invited to participate by email or by a message in Read more

Marketplaces, NewseBay Promotion, eBay UK

eBay Mistakenly Sends Promotion to Sellers Who Can’t Participate

July 8, 2014September 3, 2017 Ina Steiner

eBay is running a promotion to encourage sellers to list certain automotive items, although some recipients of the invitation said they don’t sell on eBay Motors and discovered they weren’t actually invited to participate after all. Invited sellers who are Read more

Marketplaces, NewseBay Promotion

PayPal Email Shows Underpayment of Debit Card Cashbacks

July 7, 2014September 3, 2017 Ina Steiner

eBay sellers who use PayPal debit cards said over the weekend that the company sent them emails showing they were being shortchanged half a percent for purchases made in June. Sellers use the debit cards in order to get cashback Read more

News, PaymentsPayPal

Scammers Launch Attack on Etsy on July 4th Holiday Weekend

July 7, 2014September 3, 2017 Ina Steiner

While many Etsy users were celebrating a long holiday weekend, scammers used the opportunity to perpetrate fraud on the marketplace in what one seller termed “invasion of the listing snatchers.” Scammers opened hundreds of shops on Etsy containing listings copied Read more

Marketplaces, NewsEtsy bot shop attack

Etsy Counsel Tackles Intellectual Property Rights for Sellers

July 4, 2014September 3, 2017 Ina Steiner

Etsy publishes a wealth of information for sellers in its Seller Handbook blog posts, and this week, it tackled copyrights and trademarks as they relate to Etsy shops. Interestingly enough, it called on one of its own sellers – who Read more

Marketplaces, NewsEtsy, Intellectual Property, Sarah Feingold

eBay Opts In All UK Sellers to In-Store Pickup Program

July 4, 2014September 3, 2017 Ina Steiner

eBay is expanding its in-store pickup program in the UK and is opting in all sellers. Click & Collect lets shoppers purchase from eBay UK sellers and pick up their goods at one of hundreds of brick-and-mortar stores belonging to Read more

Marketplaces, NewseBay Click and Collect, eBay UK

Facebook Invites PayPal’s Braintree to Help Mobile-App Startups

July 3, 2014September 3, 2017 Ina Steiner

Facebook invited Braintree as its sole payments provider powering the FbStart program. PayPal acquired Braintree last fall – it helps third-party companies including Fab and Uber add mobile payment capabilities to their services. Established companies in Silicon Valley encourage startups Read more

News, PaymentsBraintree, Facebook, Mobile apps

Seller Sues Amazon over Takedowns and Account Suspension

July 3, 2014September 3, 2017 Ina Steiner

It’s a fact of life that marketplace sellers receive takedown notices accusing them of violating a brand’s intellectual property (read: selling counterfeits). Some sellers claim that manufacturers and brands conduct their war against counterfeiters indiscriminately, catching good sellers along with Read more

Marketplaces, NewsAmazon lawsuit

Alibaba’s 11 Main Invites More Shoppers with Special Promotion

July 3, 2014September 3, 2017 Ina Steiner

Sellers who opened shops on 11Main.com and are anxiously awaiting buyers will be cheered to learn the company issued more invitations to shoppers on Tuesday. It’s also offering them an incentive to make their first purchase. 11Main.com remains invitation-only as Read more

Marketplaces, News11Main, Alibaba

Etsy Runs TV Ad in UK, Lets Sellers Tag Their Shops

July 2, 2014September 3, 2017 Ina Steiner

Etsy selected the UK market for its first ever TV ad, and in a clever marketing move, it’s letting sellers tag the video with their shop details and share it online. The ad, which can be viewed on YouTube, features over Read more

Marketplaces, NewsEtsy marketing

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