You can now send funds to the federal government using PayPal or Dwolla. The U.S. Department of the Treasury is moving away from paper payments and announced that its digital wallet Pay.gov now offers both PayPal and Dwolla as payment Read more
Customer satisfaction with retail is down for the first time in four years, but ecommerce was up in the fourth quarter compared to a year ago, according to the American Customer Satisfaction Index (ACSI). A spokesperson for the ACSI Retail Read more
There’s no question that Amazon and eBay are enamored of fashion, but beyond the higher profit margins and the bait it offers to attract more affluent shoppers, does it make sense for either company to pursue haute couture? Bloomberg reports Read more
One year ago, the USPS Inspector General said offering financial services could help generate $8.9 billion in new revenue per year for the Postal Service. Apparently postal workers agree, and their union said Wednesday the Postal Service should also capture a greater Read more
Facebook is doing to Google what Google did to eBay – targeting online merchants in an effort to boost its revenue. On Tuesday, Facebook launched product ads, “a solution designed to help businesses promote multiple products or their entire product Read more
The USPS Office of Inspector General (OIG) says U.S. Postal Service’s requirement to prefund its long-term pension and healthcare liabilities doesn’t seem quite right. And it issued a report describing why it thinks so. In a recent blog post, the Read more
Online marketplace Bonanza has launched a mobile app so its sellers can manage their shops (and “booths”) while away from their computers. But hold on – the app is available only on Android to start, with plans for an Apple Read more
After running tests earlier this month, Etsy made permanent changes to its category structure on Tuesday saying it had worked with buyers and sellers for the past year. The new categories can be found on the Etsy website, and it made Read more
Amazon’s UK site experienced an outage beginning at about 6 pm GMT, according to TechWeekEurope. Amazon UK spokesperson Ruth Attridge told EcommerceBytes, “Amazon.co.uk was down for approximately 2 hours yesterday. The site is back up. Amazon’s systems are very complex and Read more
Nearly 6 years after hiring a retail insider to help it prevent the sale of stolen goods on its site, eBay is praising its own efforts. “From Adversary to Trusted Partner” describes how eBay worked with retailers, credit card companies, Read more
