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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Launches Shipping Membership Program in Germany

September 14, 2015August 4, 2017 Ina Steiner

eBay is launching a paid-shipping program called eBay Plus in which buyers in Germany can pay 19.90 euros/year and qualify for free and fast shipping – and free returns – for millions of eligible items. The program will begin its Read more

Marketplaces, News, ShippingeBay Germany, eBay Plus

eBay CEO: We’re Just Fine in Post-PayPal Era

September 14, 2015August 4, 2017 Ina Steiner

eBay’s new CEO has a message: eBay doesn’t need anybody’s help in the post-PayPal era. The message from Devin Wenig was oddly defiant given the audience – buyers and sellers gathered for a 2-day Summit in San Jose to celebrate Read more

Marketplaces, NewsDevin Wenig, eBay

eBay Runs Seller Promotion to Celebrate 20-Year Anniversary

September 11, 2015August 4, 2017 Ina Steiner

eBay is running a seller promotion to celebrate its 20-year anniversary. Twenty is the key word: sellers can get 20 free listings and receive a 20% discount on commission fees. All formats apply. eBay explained: “Sellers who activate the offer Read more

Marketplaces, NewseBay Promotion

eBay CEO Addresses Upcoming Changes at Seller Summit

September 11, 2015August 4, 2017 Ina Steiner

eBay announced its biannual seller update to coincide with its brand new Seller Summit, a gathering of sellers organized around the theme of eBay’s 20th anniversary. Devin Wenig, who took over from John Donahoe as CEO when the company split Read more

Marketplaces, NewsDevin Wenig, eBay seller conference

eBay Changes Seller Defect Rate as Part of Fall Update

September 10, 2015August 4, 2017 Ina Steiner

eBay is making significant changes to its Seller Performance Standards as part of its Fall Seller Update, which it will announce later today. eBay will judge sellers on two key metrics: defect rate and on-time shipping – and it’s changing Read more

Marketplaces, NewseBay policies, eBay seller standards, eBay Seller Update 2015

eBay Makes Big Changes in 2015 Fall Seller Update

September 10, 2015August 4, 2017 Ina Steiner

eBay sellers can expect big changes as part of this year’s Fall Seller Update, including major changes to Seller Performance Standards and a new Seller Hub from which they can access selling tools and reports. eBay will make the full Read more

Marketplaces, NewseBay Seller Update 2015

PayPal Pulls P2P Payments from Crisis-Stricken PR

September 10, 2015August 4, 2017 Ina Steiner

PayPal will no longer allow users to accept P2P payments sent from Puerto Rico, it informed users, as the U.S. territory faces a dire financial crisis. “Person to person payments will not be available for payments sent from Puerto Rico after Read more

News, PaymentsPayPal

Facebook Adds New Feature for Retail Shops

September 10, 2015August 4, 2017 Ina Steiner

Facebook launched a host of changes to make business pages more effective when accessed on mobile devices, including a new Shop section. Other changes include new and more prominent call-to-action buttons. And this may be only the beginning of a Read more

Marketplaces, NewsFacebook, Social networking

eBay Takes Another Stab at Its Mobile Reboot

September 10, 2015August 4, 2017 Ina Steiner

In December, eBay tried rebooting its already successful mobile app with the launch of a new version of the “eBay for iPad” app. Devin Wenig, called it one of eBay’s most important product launches in the previous few years. Despite the hype, Read more

Marketplaces, NewseBay mobile app

Etsy Responds to PayPal Integration Concerns

September 10, 2015August 4, 2017 Ina Steiner

Etsy’s Senior Manager of Payment Operations responded to concerns over the company’s decision to add PayPal to its Direct Checkout payment option. Sellers now have no way to exclude PayPal if they want the benefits that Direct Checkout affords them. However, there’s Read more

Marketplaces, News, PaymentsEtsy Payments, PayPal

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